Subify Subscriptions App

Subify Subscriptions App

Reviews (633)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

Edited May 19, 2023

The app is incredibly easy to set up and get going and the customer support is impeccable. Our only "gripe" with the app is the inability to customize the customer portal to be on-brand which is incredibly important to us. Other than that, we cannot recommend using this app enough.

Okay Decent Human Brand
United States
6 months using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the review and thank you for the feedback.

We're currently working on our customer portal and it's going to be fully customizable in a couple of weeks. Stay tuned and we're here if you needed anything else.

August 10, 2023

Incredible customer service. I love how easy the app is to integrate my monthly subscriptions and charge customers. Very well done and wonderful customer service!!

Nester’s Candles
United States
6 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you so much for your incredible review! We're overjoyed to know that you love how easy it is to integrate monthly subscriptions and manage customer charges using our app. Making our app user-friendly and efficient is a top priority for us, so hearing your feedback is extremely rewarding.

We're equally thrilled to hear your kind words about our customer service. Our team is dedicated to providing support that's not just helpful, but also a delightful experience for our users.

Your satisfaction is our success, and we're committed to maintaining this standard. If there's anything else we can do to support you or improve your experience, please let us know.

November 23, 2022

Great app, does exactly what I was wanting for my store - customer service also extremely helpful :)

Vitality Supplements
New Zealand
6 months using the app
Subify Subscriptions App replied November 28, 2022

Thank you for the great review. We'll also send you an invitation link to Subify subscriptions community. Hope to see you there 🙂

October 15, 2023

What a fantastic app 5star all the way!. The help from the customer support was brilliant couldn't of ask for any more they helped me from start to finish. and there staff was very knowledgeable and amazing. would recommend to anyone looking to sell subscription. 5 Star

The Grow Box Crew
United Kingdom
6 months using the app
Subify Subscriptions App replied January 4, 2024

Thank you so much for your glowing 5-star review! We're absolutely delighted to hear that you had a fantastic experience with Subify and our customer support team. It's wonderful to know that we were able to assist you effectively from start to finish and that our staff's knowledge and support made a significant impact.

We take great pride in our team's expertise and dedication to providing exceptional service, so your feedback is especially gratifying. We're thrilled that you would recommend us to others looking to sell subscriptions, and we're committed to continuing to deliver this level of service and support.

June 23, 2023

After checking a couple of options for a suscription App, I choose that one and so far I can tell I'm very surprised of how easy it is to set it up. What I appreciated the most was the Narge's help for every little detail. She offered me many aesthetically implementation so the design would look nice on the website. I'm very pleased with my experience so far !!

Laumara
Canada
6 months using the app
Subify Subscriptions App replied June 25, 2023

Thank you so much for your fantastic review! It's awesome to hear that you're finding our app easy to set up and use. And yes, Narge is a gem - we're lucky to have her on our team! We're always here to help make your website look its best and sell more subscription products. Enjoy using the app, and don't hesitate to reach out if you need anything else. Cheers!

October 23, 2023

I have been absolutely thrilled with Subify.

To give some context, I created my first subscription and was originally signed up with a different subscription app (the 'big one' from the app store). The NIGHT BEFORE my big launch, I realized that the other subscription app wasn't working properly in my store.

I decided to switch to Subify 8 hours before my big launch. Their customer service team was INCREDIBLE and was helping me in real time. Their support was 11/10- everyone was extremely informative and helped me set up my account in just 2 hours.

My launch was sooooo easy and after 3+ weeks of using Subify- I'm thrilled with the results. It's truly the best subscription app on the Shopify app store.

My customers love it and I've had no problems with the integration to my store.

If I could give Subify 6 stars, I would!

The Color Palette Studio
United States
6 months using the app
Subify Subscriptions App replied January 3, 2024

We are absolutely delighted to hear about your wonderful experience with Subify, and we're thrilled that we could be a part of your successful launch! Knowing that you switched to our app just hours before your big moment and everything went smoothly is incredibly gratifying for our team.

Your kind words about our customer service team mean the world to us. We pride ourselves on providing real-time, informative support, especially in critical situations like yours. It's fantastic to hear that our team's efforts enabled you to set up your account swiftly and effectively, ensuring a seamless launch.

As a fun fact, we just finished our 2023 recap and learned that on average, it takes 7 minutes after installation for merchants to set up their first subscriptions! and we're really thrilled to have created such easy set-up experience.

August 16, 2022

This helpful is great and is only improving even more every time we chat. Fast replies, easy navigation, and great customer service!

Xcellent Nutrition
United States
6 months using the app
Subify Subscriptions App replied August 18, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers :)

June 4, 2023

Excellent customer service. Melika helped me so so much and when above and beyond. gave me really good recommendations, couldn't be happier. Thank you

Aromas By LUMA
United States
6 months using the app
July 28, 2023

Nera is so helpful to make changes for me. Amazing customer service! This is an app you need to install.

MELO™️ BEAUTY STORE
United States
6 months using the app
Subify Subscriptions App replied January 7, 2024

Thank you for your amazing review and for highlighting Nareh's assistance! We're so glad to hear that she was able to make the necessary changes for you and that you experienced the level of customer service we strive for at Subify. Our team, including Nareh, is dedicated to providing support that is not just helpful, but also proactive and attentive to our users' needs.

We're thrilled that you recommend Subify and appreciate your confidence in our app. Remember, our team is always here to assist you with any further modifications or questions you might have as you continue to use Subify.

Thanks again for choosing our app and for sharing your positive experience with our community!

October 11, 2023

La app es muy fácil de usar e intuitiva.
Me gusta que tenga un plan gratuito que permite probar la aplicación y ver su utilidad. Aún teniendo el plan gratuito la atención al cliente es muy cuidada y atenta.
Tiene la posibilidad de integrar con varias apps como Klaviyo, Mailchimp...lo cual es muy positivo.
La recomiendo 100% para negocios que les interese promocionar sus productos mediante suscripciones.

Glorioso Super Nutrients
Spain
6 months using the app
Subify Subscriptions App replied January 4, 2024

¡Estamos muy agradecidos por su maravillosa reseña y recomendación! Es fantástico saber que Subify te resulta fácil de usar e intuitivo. Nuestro objetivo es hacer que nuestra aplicación sea accesible para empresas de todos los tamaños y nos alegra que el plan gratuito le haya brindado la oportunidad de explorar sus funciones y utilidad. Creemos que un servicio de atención al cliente de calidad debe estar disponible para todos nuestros usuarios, independientemente de su plan, por lo que sus comentarios sobre nuestro atento soporte son especialmente alentadores.