Subify Subscriptions App

Subify Subscriptions App

Reviews (573)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface, affordability, and quick setup, often under 20 minutes. It supports both digital and physical products with customizable subscription widgets. Exceptional customer service, particularly from staff members like Melika and Nareh, is frequently highlighted for responsiveness and efficiency, making it a valuable tool for enhancing subscription services.

July 26, 2023

fantastic custom service and solves issues so quickly and easily. Not many issues though, just user error questions. Delaram was amazing and so are the others I have spoken with.

Manifest for Me
United States
2 days using the app
Subify Subscriptions App replied January 28, 2024

Thank you for your kind words about our customer service team and for recognizing Delaram's amazing support! We're here to help, whether it's resolving issues or assisting with user questions. We're pleased to know that your interactions with our team have been positive. If you ever have more questions or run into any issues, please feel free to reach out. We'll continue to be here to provide quick and easy solutions. Thanks for choosing Subify!

January 13, 2023

I just downloaded this app and had soooo many questions. I worked with a rep Narges for two days and she made sure i understood everything and answered all my questions, sent snap shots and links that were so helpful. I haven't expierenced the app with a customer yet though. There are two things I can't wait for Subify to add which are customize emails and for customers to change products within their scubscription.

myeternalflamecandles
United States
2 days using the app
Subify Subscriptions App replied January 18, 2023

Thank you for taking the time to provide feedback on Subify. We're glad to hear that you had a positive experience working with our customer support representative, Narges, and that she was able to help you with all of your questions.

We appreciate your suggestions for additional features, such as the ability to customize emails and for customers to change products within their subscription. These are valuable suggestions that we will take into consideration as we continue to improve and develop the app. Thank you again for your feedback and for choosing Subify.

January 12, 2023

Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.

MyCreativeHealingFriend LLC
United States
2 days using the app
Subify Subscriptions App replied January 18, 2023

We're glad to hear that you had a positive experience with our customer service team, especially Delaram. We strive to provide excellent customer service and it's great to hear that Delaram was helpful, sincere, and patient with you.

We appreciate your feedback and will make sure to pass it along to Delaram and the rest of our customer service team. Thank you for choosing Subify and for taking the time to share your experience.

July 5, 2023

Just in the process of setting up my shop/subscription box- and so far the product seems very intuitive. The customer service is exceptional, always willing to go above and beyond. Helpful, friendly, and knowledgably!

BRDR BOXX
Canada
2 days using the app
Subify Subscriptions App replied January 28, 2024

Thank you for sharing your experience as you set up your shop and subscription box. We're pleased to hear that you find our product intuitive, and we appreciate your positive feedback about our customer service team. Our goal is to always go the extra mile and provide helpful, friendly, and knowledgeable support. If you have any more questions or need further assistance during the setup process, please feel free to reach out. We're here to support your journey with Subify!

July 11, 2023

WOW!! Top notch customer service when implementing this app on your website. I'm a small business owner, and know how important it is to have a great app and system for subscribe and save orders. I 100% RECOMMEND.

harpsandseb
United States
2 days using the app
January 18, 2023

Excellent service and attention on customer service. Easy to install and use instantly to your store.

Be Better
Mexico
2 days using the app
Subify Subscriptions App replied January 26, 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and that the installation and use of our product was easy. We appreciate your support and are happy to know that our product is helping your store.

May 8, 2023

built different, amazing customer service and great staff helping me trouble shoot the membership plans, recommend.

Visionary Investments
Spain
1 day using the app
Subify Subscriptions App replied May 11, 2023

Thank you for the amazing review! We're thrilled you found our customer service exceptional and our staff helpful in troubleshooting membership plans.
We appreciate your recommendation and are here for any future assistance you may need.
Have a fantastic day!

June 28, 2023

Excellent support! Melika helped us with suggestions and making the corresponding changes, allowing us to adjust the app much faster.

Finca Koa
United States
1 day using the app
Subify Subscriptions App replied February 6, 2024

It's fantastic to hear that Melika provided you with excellent support, offering helpful suggestions and assisting with the necessary changes to tailor the app to your needs more efficiently. Our team is committed to ensuring you can make the most out of our service with ease and speed, and Melika's dedication to your success is a perfect example of this commitment. We appreciate you taking the time to acknowledge her support. If you have any more adjustments or questions in the future, please don't hesitate to reach out. Thank you for your feedback and for being a valued user of our app.

August 9, 2023

I am currently on my Subify Free Trial but already very impressed!

The customer support has been second to none, with Melika helping me to create custom features and walking me through each step of the process.

I will be subscribing - 5 stars!

The Booty Academy
Australia
1 day using the app
Subify Subscriptions App replied January 28, 2024

We're thrilled to hear that you're already impressed with your Subify Free Trial experience! Thank you for your kind words and the 5-star rating. We're proud to provide top-notch customer support, and it's great to know that Melika has been instrumental in helping you create custom features and guiding you through the process. When you decide to subscribe, we'll be here to welcome you with open arms and continue delivering excellent service. If you have any more questions or need assistance, please feel free to reach out. We look forward to having you as a valued subscriber!

December 13, 2022

Es el mejor plugin de suscripción que existe, muy completo y te permiten editar toda la parte visual.

B3TTER
Spain
1 day using the app