Subify Subscriptions App

Subify Subscriptions App

Reviews (625)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

August 6, 2023

STOP LOOKING YOU FOUND THE PERFECT APP. These guys are amazing!!!!! I signed up to use this app after trying a few other apps. Not only did they help me with setting up, they also helped with making sure it worked. I love a company that goes above their portfolio to help a customer. I 100% RECOMMEND

My Sweet Obsession by Peggy
United States
About 2 months using the app
Subify Subscriptions App replied January 4, 2024

Wow, thank you so much for your enthusiastic endorsement of Subify! We're absolutely thrilled to hear such high praise and to know that you've found our app to be the perfect fit for your needs. Our team is passionate about not just meeting, but exceeding expectations, so your comments about our willingness to go above and beyond are incredibly rewarding.

We're glad that we could assist you with the setup and ensure everything was working smoothly. Providing comprehensive support and adding value beyond our core offerings is something we take great pride in.

Your recommendation means a lot to us, and we're committed to continuing to provide this level of service and support.

April 18, 2023

Great fast and speed customer service. Great app, highly recommend. Definitely worth the time and money.

The Betting Brain
Australia
About 1 month using the app
Edited February 8, 2023

Big thank you to mr Yasaman for his valued help app needs improvement customer service is great tho..

The Astro Market™
United States
About 1 month using the app
June 12, 2023

I just downloaded this app after trying another one that would not work for what I am needing. Within seconds after downloading I had a live person messaging me to ask me if I need help. She got me set up and made it look exactly like I want in a very short amount of time. I will come back and review after I put it to the test but the customer service is top notch and it was easy to navigate.

Creme De La Creme Boutique
United States
About 1 month using the app
Subify Subscriptions App replied June 13, 2023

Thank you for your positive review! We're thrilled our customer service and app usability met your expectations. We're eager to hear more about your experience as you use the app. Don't hesitate to reach out if you need anything else.

June 21, 2023

Versatile app, and excellent and responsive customer service. I came to them with a number of questions that weren't immediately obvious, and they took the time to look into it and came up with a perfect solution for my needs. Highly recommend!

WindSips
Canada
About 1 month using the app
August 3, 2023

Amazing customer service. Responsive and helpful. These things matter when you are busy and need help now.

VeryVery
United States
About 1 month using the app
Subify Subscriptions App replied January 8, 2024

Thank you so much for your kind words! We understand how valuable your time is, especially when you're busy running your business. It's wonderful to know that you found our customer service responsive and helpful.

We always aim to provide timely and effective support because we believe that good service is key to a great user experience. Your acknowledgment of our efforts is greatly appreciated.

March 23, 2023

great customer service team! recommended.

Nouncove
France
About 1 month using the app
Subify Subscriptions App replied April 5, 2023

Thank you for your review! We're so glad to hear that you had a great experience with our customer service team. We take pride in providing exceptional service and it's always rewarding to hear positive feedback from our customers.

May 11, 2023

so far, Hasti has been absolutely amazing to work with, she has guided me through way more than she probably needed to! customer service alone defiantly earned it the 5 stars

That Sports Dude
United States
About 1 month using the app
Subify Subscriptions App replied June 2, 2023

Thank you so much for the great review. Delighted that are our customer service could bring you a 5-star experience.

December 30, 2022

Great customer support and subscription service. Easy to use UI for the customer as well as easy to manage by the admin. Works well for subscriptions with free trails, and a reliable choice for subscription products!

KMA Analys
Sweden
About 1 month using the app
Subify Subscriptions App replied January 18, 2023

Thank you for taking the time to leave a review for the Subify subscriptions app. We're glad to hear that you found our customer support and subscription service to be great and that the app has easy to use UI for both customers and admin. We are happy to know that the app works well for subscriptions with free trials, and that you find it a reliable choice for subscription products. Your positive feedback is greatly appreciated and we will continue to strive for excellence in providing a seamless subscription management experience for our users. Thank you for using the Subify subscriptions app.

October 29, 2023

Aliya is the absolute best! She talked me through how to set up different payment options like shipping monthly and prepaying 6 months. This app is also really user-friendly. At the end of our conversation, she looked through my listing to make sure it was correctly set up. I am truly grateful!

moonlit-visuals
United States
27 days using the app
Subify Subscriptions App replied January 3, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with Aliya. Her dedication to not only guiding you through the payment options but also ensuring that your listing was correctly set up exemplifies the level of care and attention we strive for in our customer service. Your appreciation for her assistance is greatly valued, and we'll make sure to pass on your kind words to Aliya.

We're also glad to know that you found our app user-friendly. It's our goal to create a seamless and intuitive experience for our users, and it's rewarding to hear that we're achieving that.