Subify Subscriptions App

Subify Subscriptions App

Reviews (633)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

May 21, 2023

I'm still testing but until now I feel that is a very good app and very quick and friendly customer service :).

chottomatte.nini
United Kingdom
2 months using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the review!

We're here if you needed anything else.

August 22, 2023

Subify has been a game-changer for my Shopify store, seamlessly integrating with my business and offering flexible subscription models. Subify simplified operations while boosting customer recurring revenue. The responsive support team and customizable designs add an extra layer of value. Subify is a must-have app for any Shopify store looking to enhance revenue using subscriptions - it's made a significant impact on my business, and I highly recommend it!

TrackAnyCar
Canada
2 months using the app
Subify Subscriptions App replied January 4, 2024

We're absolutely thrilled to hear how Subify has become a game-changer for your Shopify store! It's wonderful to know that our seamless integration and flexible subscription models have simplified your operations and boosted recurring revenue. We designed Subify with the goal of enhancing businesses like yours, so your feedback is incredibly rewarding.

We're also glad to hear that our responsive support team and customizable designs have added extra value to your experience. Providing comprehensive and user-friendly solutions is at the heart of what we do.

Thank you so much for your high recommendation and for sharing the significant impact Subify has had on your business. We're honored to be a part of your journey and are committed to continuing to support your store's growth and success.

July 6, 2022

I’m very impressed with this company. The customer service is out of this world! They went out of there way to make sure the app fit the theme of my Shopify store. The reply rate is pretty fast so if there is anything you need they are on it!

Simply Marani
United States
2 months using the app
Subify Subscriptions App replied July 12, 2022

Thank you very much for your kind words!
Definitely, hearing your experience would be an additional boost for our team at Subify!

June 22, 2023

Nareh was just wonderful! I have limited experience, just added the app and can't wait to get started!

Hug From Home
United States
2 months using the app
Subify Subscriptions App replied June 25, 2023

We're so glad to hear you had a great experience with Nareh! Welcome to our app, and we're here if you need any help. Happy exploring and enjoy your journey with us! 🚀

April 7, 2023

Easy setup and Melika was super helpful with helping me get started without even asking. Well worth adding to my store

Pro Wrap Store
United States
2 months using the app
June 30, 2023

Awesome app, the customer care is very helpful with answering my questions. I was able to set it up pretty easily!

Noodlemancer Fitness
Canada
2 months using the app
Subify Subscriptions App replied January 28, 2024

We're thrilled to hear that you found Subify to be an awesome app and that our customer care team was helpful in answering your questions. Ease of setup is important to us, and we're glad you found it straightforward. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make your experience with Subify as smooth as possible. Thank you for choosing our app!

July 5, 2022

I have managed to download this app, set up the subscription, personalise it and test it so easily. There are options to have a one-time purchase along with customisable subscription options or just have the subscription option. I had a few questions about the billing for the customer so I went onto their customer service chat which was answered straight away (i'm in the uk and was chatting from about 8pm) Mayra was my customer service agent and she was so helpful. As we spoke she gave me links to guides as well as explaining further where I needed further details. I have the free to download option. I learnt that the customer gets billed on the same day every month as their first payment date. They are developing the option for the customer to change their payment date in the future which is great news. The customer can also skip a month twice and then their subscription starts up again. They get automatic emails from the app via shopify to remind them of the next payment when they do skip. The app after the 2 week free trial will take 1% of the total subscription sales in that month and it will come off as part of your overall shopify bill so there isn't an extra payment to worry about as it all goes out in one go. I cannot wait for my subscription box to go live and get my first subscription. This is so very exciting! Thank you Subify and Marya for outstanding service in the first few hours of me downloading this app. Chrissie
SoPea Bath & Body

SoPea Bath & Body
United Kingdom
2 months using the app
Subify Subscriptions App replied July 12, 2022

Dear Chrissie, thanks for sharing your feedback with us. I truly enjoyed talking to you and was amazed with your attention to details and accurate questions. Hope our app can bring you huge success and profit! :)

October 31, 2023

It's the perfect solution for the needs of my clients. In addition, their support team is awesome and helps with whatever problem you have within the minute.

BOBE Sneakers
Mexico
About 2 months using the app
Subify Subscriptions App replied January 3, 2024

We're thrilled to hear that our solution perfectly fits the needs of your clients! It's our top priority to provide a service that not only meets but exceeds expectations, and knowing we've achieved that with you is incredibly rewarding.

Your kind words about our support team are greatly appreciated. We understand the importance of prompt and effective assistance, and we're delighted to know that our team has been able to help you swiftly with any issues you've encountered.

July 25, 2023

⭐⭐⭐⭐⭐

I am thrilled to share my experience with Subify, the app that has been an absolute game-changer for my Shopify store! Not only does Subify offer a seamless subscription solution, but their customer support is truly exceptional.

Nareh, in particular, went above and beyond to assist me with all my queries and concerns. She was incredibly knowledgeable, patient, and attentive, guiding me through the app's features step by step. Her dedication to ensuring I fully understood everything was truly impressive.

Moreover, I was amazed by the responsiveness of the Subify support team. Whenever I had questions, they were quick to provide helpful solutions, saving me time and ensuring a smooth integration of the app into my store.

If you're looking for a reliable subscription app for your Shopify store, I highly recommend Subify. The app itself is top-notch, and with the outstanding customer support, like Nareh's, you'll have peace of mind knowing you're in excellent hands. Thank you, Subify team, for making my Shopify experience even better!

U4EA Lawn Care
Canada
About 2 months using the app
Subify Subscriptions App replied January 7, 2024

We are absolutely thrilled to read your review and to know that Subify has made such a positive impact on your Shopify store! Thank you for taking the time to share your experience in such detail.

Hearing that Nareh was able to provide you with the guidance and support you needed is wonderful. We're proud of her commitment to our customers and her expertise in navigating the app's features. Your recognition of her efforts is greatly appreciated and will be celebrated with our team.

Also, we're glad to know that our overall customer support responsiveness met your needs effectively. We understand how crucial timely and efficient support is for integrating a new app, and we're delighted that we could assist you smoothly.

Thank you for your high recommendation of Subify and for acknowledging the hard work our team puts into both the app and customer service. We're here to support your continued success and look forward to being a part of your Shopify journey. Your satisfaction and feedback like this motivate us to keep enhancing our services.

If there's anything more we can do for you, or if you have further suggestions, please don't hesitate to reach out. We’re here for you!

October 31, 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
United States
About 2 months using the app
Subify Subscriptions App replied January 3, 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.