Subify Subscriptions App

Subify Subscriptions App

Reviews (678)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.

August 28, 2023

Melika was amazing and super helpful with my request. I just signed up and I am really happy with the app so far! Thanks for your help!

ARTISANE
United States
3 days using the app
Subify Subscriptions App replied January 7, 2024

Thank you so much for your kind words about Melika and for sharing your initial impressions of our app! We're delighted to know that Melika was able to assist you effectively and that her help made your experience with Subify even better. It's great to hear that you're happy with the app so far.

We always aim to provide support that's not just helpful but also adds to the overall positive experience of using Subify. If there's anything else you need as you continue to explore the app, or if you have any feedback or suggestions, please don't hesitate to reach out. We're here to help and committed to ensuring your satisfaction.

July 21, 2023

I just added this app to my site and the tools are very easy to use and the customer service I have received so far has been top notch. Melika changed some subtle details on my page to make it more cohesive and I was very impressed by her responsiveness and problem solving. They currently do not have a feature I was hoping for, but I was referred to another app that does exactly what I wanted to use along side Subify. Thank you!

The Lazy Batch
Canada
3 days using the app
Subify Subscriptions App replied January 28, 2024

Thank you for sharing your experience with Subify! We're delighted to hear that you found our tools easy to use and that Melika provided top-notch customer service, going the extra mile to enhance the cohesiveness of your page. We're here to assist you and ensure your website's success. Thanks for choosing Subify!

June 7, 2022

I've just started using this app, and I cannot recommend it enough. So easy to use and they immediately began work on a customization for my store. Mohammed provided excellent customer service, very quick responses and so helpful.

Wix and Wax Ireland
Ireland
3 days using the app
Subify Subscriptions App replied June 26, 2022

Thank you so much for your kind feedback! Please don't hesitate to reach out if you needed anything else in the future; our team is here for you.

Edited February 22, 2023

Great customer service. Raana has been more than helpful, helping with any issue I have. Couldn't recommend more

A Man & His Cave
Australia
3 days using the app
July 2, 2023

Great app with lots of functionality that we needed. Also, the onboarding process was very nice, they are incredibly helpful and responsive.

PDX Cookie Co
United States
3 days using the app
Subify Subscriptions App replied January 28, 2024

We're pleased to hear that you found Subify to be a great app with the functionality you needed. Our team is dedicated to providing a helpful and responsive onboarding process to ensure you get the most out of our platform. If you have any more questions or require further assistance as you continue to use Subify, please feel free to reach out. We're here to support your needs and help your business thrive. Thank you for choosing Subify!

July 26, 2023

fantastic custom service and solves issues so quickly and easily. Not many issues though, just user error questions. Delaram was amazing and so are the others I have spoken with.

Manifest for Me
United States
2 days using the app
Subify Subscriptions App replied January 28, 2024

Thank you for your kind words about our customer service team and for recognizing Delaram's amazing support! We're here to help, whether it's resolving issues or assisting with user questions. We're pleased to know that your interactions with our team have been positive. If you ever have more questions or run into any issues, please feel free to reach out. We'll continue to be here to provide quick and easy solutions. Thanks for choosing Subify!

January 13, 2023

I just downloaded this app and had soooo many questions. I worked with a rep Narges for two days and she made sure i understood everything and answered all my questions, sent snap shots and links that were so helpful. I haven't expierenced the app with a customer yet though. There are two things I can't wait for Subify to add which are customize emails and for customers to change products within their scubscription.

myeternalflamecandles
United States
2 days using the app
Subify Subscriptions App replied January 18, 2023

Thank you for taking the time to provide feedback on Subify. We're glad to hear that you had a positive experience working with our customer support representative, Narges, and that she was able to help you with all of your questions.

We appreciate your suggestions for additional features, such as the ability to customize emails and for customers to change products within their subscription. These are valuable suggestions that we will take into consideration as we continue to improve and develop the app. Thank you again for your feedback and for choosing Subify.

January 12, 2023

Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.

MyCreativeHealingFriend LLC
United States
2 days using the app
Subify Subscriptions App replied January 18, 2023

We're glad to hear that you had a positive experience with our customer service team, especially Delaram. We strive to provide excellent customer service and it's great to hear that Delaram was helpful, sincere, and patient with you.

We appreciate your feedback and will make sure to pass it along to Delaram and the rest of our customer service team. Thank you for choosing Subify and for taking the time to share your experience.

July 5, 2023

Just in the process of setting up my shop/subscription box- and so far the product seems very intuitive. The customer service is exceptional, always willing to go above and beyond. Helpful, friendly, and knowledgably!

BRDR BOXX
Canada
2 days using the app
Subify Subscriptions App replied January 28, 2024

Thank you for sharing your experience as you set up your shop and subscription box. We're pleased to hear that you find our product intuitive, and we appreciate your positive feedback about our customer service team. Our goal is to always go the extra mile and provide helpful, friendly, and knowledgeable support. If you have any more questions or need further assistance during the setup process, please feel free to reach out. We're here to support your journey with Subify!

July 11, 2023

WOW!! Top notch customer service when implementing this app on your website. I'm a small business owner, and know how important it is to have a great app and system for subscribe and save orders. I 100% RECOMMEND.

harpsandseb
United States
2 days using the app