Subify Subscriptions App

Subify Subscriptions App

Reviews (678)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management tools, noting its ability to enhance customer satisfaction and retention, which boosts monthly revenues. They praise its comprehensive features like customizable widgets, product swaps, and trial periods, all within a user-friendly interface. The smooth integration and reliable performance of the app are also highlighted. Additionally, the customer support is commended for being responsive and knowledgeable, providing real-time assistance via live chat.

July 20, 2023

I'm only giving this a 4 star because they have been very responsive to my questions. I haven't hit the go button on the subscription service yet. But so far they have been great with the help. I can update later on once I make it a go. Nareh and Mohsen have been very helpful.

Afresh Culture
United States
5 months using the app
Subify Subscriptions App replied January 8, 2024

Thank you for your honest feedback and for giving us a 4-star rating! We're pleased to know that our responsiveness to your questions has been up to your expectations. Nareh and Mohsen, in particular, will be delighted to hear that their assistance has been appreciated.

Your cautious approach in fully assessing our service before fully committing is completely understandable. We're here to support you every step of the way as you prepare to launch the subscription service.

We eagerly await your update once you've fully implemented Subify and would love to hear how it works for you. Your feedback is invaluable in helping us improve and tailor our services to better meet your needs.

October 16, 2023

Straight forward and easy to use with first class customer service

Ermana Natural Skincare
United Kingdom
5 days using the app
Subify Subscriptions App replied January 4, 2024

We're thrilled to hear that you find Subify straightforward and easy to use, and we're even more delighted to know that our customer service has been first class in your experience. Our team is dedicated to creating an intuitive product and providing top-notch support, so your feedback is a wonderful affirmation of our efforts.

Thank you for taking the time to share your positive experience. We're here to continue providing you with excellent service and an easy-to-use platform.

July 11, 2023

Superb after-sales service. Personal, live and online. All problems solved, with one exception, which they are now working on and giving me regular updates.

Malmgren Institute LLC
United States
5 days using the app
Subify Subscriptions App replied January 28, 2024

We're thrilled to hear that you've had a superb after-sales service experience with us! Providing personal, live, and online support is a top priority, and we're glad that we've been able to resolve most of your issues promptly. If you have any more questions or need further assistance, please feel free to reach out. Your feedback is invaluable, and we're here to support you. Thank you for choosing Subify!

December 12, 2022

Le service est impeccable, personnalisé et rapide. J'ai essayé presque toutes les applications disponibles pour faire le genre d'abonnement que j'avais besoin et c'est la seule qui répondait à toutes mes attentes. Je recommande à 100 %!

Wonderbake
Canada
5 days using the app
February 14, 2023

Nareh, was very helpful. highly reccomended. very easy to set up. different options to choose from. 10/10

Wood Laser Crafts
United States
5 days using the app
August 2, 2023

Love the app and the customer service! integrates beautifully with Shopify, very easy to use and manage.

Ariel's Jewelry
United States
5 days using the app
Subify Subscriptions App replied January 28, 2024

We're delighted to hear that you love our app and appreciate the level of customer service we provide! Integration with Shopify is designed to be seamless, and it's great to know that you find Subify easy to use and manage. If you ever have more questions or need assistance with anything related to our app, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and enjoyable. Thank you for your support and choosing Subify!

October 29, 2023

Très bien, le service client est au top !

Stretch Mx
France
5 days using the app
Subify Subscriptions App replied January 7, 2024

Merci beaucoup pour votre commentaire positif! Nous sommes ravis d'apprendre que vous êtes satisfait de notre service client. Chez Subify, nous nous efforçons toujours de fournir un service de la plus haute qualité à nos clients. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à nous contacter. Votre satisfaction est notre priorité!

June 2, 2023

The customer service is amazing,the subcription also works really well.Thank you for your help!

5 stars!!

AdoptGems
Ireland
5 days using the app
Subify Subscriptions App replied June 3, 2023

Thank you so much for the review! We're glad that our customer servicer exceeded your expectations.

October 25, 2022

I'm trying this app out for my new subscription website. While the initial install did not work, it was easy to contact support and they were able to quickly resolve my issue to my satisfaction.

Pet Subscriptions
United States
4 months using the app
Subify Subscriptions App replied November 14, 2022

We are grateful that you took the time to leave us a review. It is good to hear that you had a smooth experience contacting our support team. Some store themes require a little extra attention for widget setup; that's why the widget was not showing when you installed us.
Our team is here for you if you need anything.

April 27, 2023

I just downloaded this app on to my store and so far so good! I'm not real tech savvy and I absolutely hate when I have to add coding so I was so happy that the setup process did not require much. The support team were also on point even tho the setup is easy as I stated I'm not tech savvy lol. I'm giving 4 stars for now but I think 5 stars may be on the horizon...

Luxe Locks
United States
3 months using the app