Subify Subscriptions App

Subify Subscriptions App

Reviews (625)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention through customizable subscription options. It is noted for its user-friendly setup, modern interface, and features such as recurring billing, product swaps, and trial periods. The app integrates seamlessly with Shopify, enhancing subscription management. Merchants also appreciate the responsive and expert customer support, particularly highlighting staff members Melika and Deleram for their exceptional service. Additionally, its affordability and intuitive design, which includes easy navigation and configuration, are seen as significant benefits.

February 4, 2023

Thank you so much for the helping getting me up and running. Super helpful> they made it easier for me to understand what I was doing.

The Jaded Jewel
United States
About 2 hours using the app
November 23, 2022

Outstanding service from Mohsen fixed my issue right away and this app is working really well for us!

Golf365 NI
United Kingdom
About 2 hours using the app
Subify Subscriptions App replied November 28, 2022

The Subify team is thrilled to receive such a great review, thank you. :)

August 30, 2023

Great support, didn't end up having the capabilities we required but I was able to find that out quickly due to their support staff being readily available.

Rating four stars as they didn't have the functionality to build a box for my customers and subscribe. It seems like a great app for subscriptions otherwise.

Sunbeam Candles
United States
2 days using the app
Subify Subscriptions App replied January 7, 2024

Thank you for taking the time to leave us a review! We're glad to hear that you found our support staff helpful and readily available. Providing efficient and responsive customer service is something we take great pride in.

We're sorry to hear that Subify didn't have the specific functionality you were looking for in terms of building a box for customer subscriptions. Your feedback is invaluable to us as it helps us understand where we can improve and expand our features. We are continuously working on enhancing our app's capabilities and will definitely consider your needs in our future updates.

If there's anything else we can assist you with, or if you decide to give Subify another try in the future, please don't hesitate to reach out. We appreciate your honest feedback and hope to meet your business needs better in the future.

June 1, 2023

Customer service was amazing, Hati was so kind and fixed the look and feel of the plug in. Really clean looking app and easy to use.

Magnx Lashes
Australia
About 2 hours using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the review!

The looks and feels of your store is utterly important to us. We're here if you needed anything else.

May 25, 2023

The customer service is through the absolute roof. The app is really easy and fantastic in itself, but my goodness the customer service is next level. Real human to talk to from minute one, with instant messaging. Hasti went above and beyond. So glad I chose this app over others.

Complete Cafe Services
Australia
About 2 hours using the app
Subify Subscriptions App replied June 3, 2023

Thank you for the great review!

We're proud of our customer service and we're glad that you enjoyed it as well. We're here if you needed anything else.

September 18, 2023

Aliya was very helpful and tried to find a solution to my inquiries!

Coro Foods
United States
About 1 hour using the app
Subify Subscriptions App replied January 28, 2024

We're delighted to hear that Aliya was able to assist you effectively and provide solutions. Our team is dedicated to delivering exceptional customer support. If you ever have more questions or need further assistance, please feel free to contact us.

January 20, 2023

Easy to install and integrate with Shopify website, smooth operation. Team is consistently asking for improvement suggestions and by this rate soon probably will be the best choice for managing subscriptions. Looking forward to see improvements and many thanks to entire team for quick support when needed.

Rista Barista Roastery
United Arab Emirates
About 1 hour using the app
Subify Subscriptions App replied January 26, 2023

Thank you for your kind words and positive feedback! We're glad to hear that you found our product easy to install and integrate with your Shopify store and that it is operating smoothly. We appreciate your suggestions for improvement and are constantly working to make our product the best choice for managing subscriptions. We are glad that you've received quick support when you needed it, and we will continue to work hard to improve. Thank you for your support!

June 26, 2023

incredibly helpful with setting up of the page and first set of products! no issue was too big for them and would very much rate the app and the customer sevice!

BRAV Endurance
United Kingdom
About 1 hour using the app
Subify Subscriptions App replied February 6, 2024

We're thrilled to hear about your positive experience with setting up your page and your first set of products using our app! Our team is committed to ensuring that no issue is too big to tackle, and we're delighted to know we could meet your expectations in both the functionality of our app and the quality of our customer service. Your high rating and satisfaction with our service mean a great deal to us. We aim to provide continuous support and assistance, so you feel confident and supported at every step of your journey. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you need further help or have more products to set up. Your success is our success!

April 16, 2023

Just starting to use this product but so far the setup has been very easy, i setup my memberships in less than 20 minutes, the user guides and videos were helpful but the support team was so great. They were very responsive and went above and beyond. Can't wait to start making money!

Elektra Fitness
Canada
About 1 hour using the app
August 9, 2023

I looked around a few of the subscription apps and was really glad I found Subify. The user interface is very easy to use where as others are quite clunky. I had the support of the team to help get it up and running as well so that was one less tech problem to worry about. The subscription options and customisation available is great too it helps me give my customers greater flexibility and discounts which encourages purchase.

Labre's Hope
United Kingdom
About 1 hour using the app
Subify Subscriptions App replied January 28, 2024

Thank you for taking the time to share your experience with Subify! We're delighted that you found our user interface easy to use and that you appreciated the support from our team to get things up and running smoothly. Offering flexible subscription options and customization is indeed important for catering to your customers' needs, and we're thrilled to hear that it's working well for your business. If you ever have more ideas or questions about how to enhance your customers' experience further, don't hesitate to reach out. We're here to support your success with Subify!