Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless functionality, user-friendly interface, and easy customization. It's praised for its efficient subscription management, affordability, and regular updates. Many appreciate the quick, knowledgeable, and attentive customer service. The app is easy to install and navigate, with helpful instructions and walk-through videos. It integrates smoothly with Shopify, enhancing the user experience.

April 19, 2024

Subify has been a great addition to our store. We are a subscription based product so this feature was very important to get right. There are a lot of customizations available and it is simple to manage.

One of the best features is the customer service, if I'm ever having any issues, they are quick to respond and help me resolve any issues. It seems like they are constantly updating the app too so it is always improving!

FIREBOX CANADA
Canada
12 months using the app
Subify replied May 12, 2024

Wow! Thanks for this amazing review. Our customer care team is always available to help our valued merchants.

March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Switzerland
9 months using the app
Subify replied April 7, 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

Edited March 4, 2024

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help.
They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Blue Willow Tea
United States
Over 1 year using the app
Subify replied March 3, 2024

It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.

April 26, 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes!

However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

RED PLAINS GRAND BUTCHERY
United States
About 2 months using the app
Subify replied May 12, 2024

Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.

April 9, 2024

I own a coffee company and this app has been instrumental in providing us recurring revenue month over month. The customer service is always attentive and they truly are listening to user requests and adding features constantly!! Highly recommend!

Pour Offroad Coffee Company
United States
11 months using the app
Subify replied May 12, 2024

Thanks for recommending us! We're always here to help you grow even more.

April 17, 2024

Any time I have any issue, customer service is fast and really helpful.

The Olive Groove
United States
Over 1 year using the app
Subify replied May 12, 2024

Thanks for acknowledging our customer care team's efforts!

February 19, 2024

I am using this app to manage subscriptions for a new shopify store I am starting for digital content. So far it's been very easy to use and manage but the chat support to help me though specific scenarios as I test things for launch has been invaluable. Look forward to seeing how this app evolves over time.

Intelligent DFS
United States
3 months using the app
Subify replied March 3, 2024

We're so proud that you've chosen Subify for your store and even more delighted to hear that we've been able to help you navigate through your launch. Thanks for the five stars and please do not forget that we're always here to make sure your growth happens smoothly!

April 23, 2024

Subify has answered all my questions, been responsive and very helpful. The interface is very user friendly and easy to navigate. I recommend this application.

Tantara
United States
3 months using the app
Subify replied May 12, 2024

Thanks for recommending us! It is our top priority to always make sure our valued merchants can smoothly grow their businesses.

May 8, 2024

I've been utilizing Subify's recurring subscription app on my Shopify store for some time now, and I must say, it's been an absolute game-changer for my business. This app has seamlessly streamlined the management of subscriptions, making it incredibly convenient and efficient for both myself and my customers.

One of the standout features of Subify is its affordability. Compared to other subscription management apps on the market, Subify offers competitive pricing without compromising on quality. This has allowed me to optimize my subscription model without breaking the bank, which is crucial for any growing business.

Moreover, I can't speak highly enough of the exceptional live support provided by Deleram and the Subify team. Whenever I've encountered an issue or needed assistance, they've been quick to respond and incredibly helpful in resolving any concerns.

thanks you team

TRUESMC
India
5 days using the app
Subify replied May 12, 2024

Wow! This is the best we could hear from our valued merchants and it definitely made our day, specially Delaram's! Thanks

May 15, 2024

Subify was quick to reply and resolve our issues! It's a great subscription app at a reasonable price with an easy-to-navigate UI.

elan beaute and supplies
United States
12 months using the app