Recharge Subscriptions

Excellent Customer Support by Christian. He checked into the issues for me and assisted me to resolve them without delay. I was having issues with the Subscription Management opt in page not appearing and also I was having issues with customers not being able to easily find how to manage their subscriptions without digging through emails.
Christian assisted me to create menu items that would provide customers a direct link to their Recharge Login and Also worked out the kinks and got my Subscription Management via Text page to load properly. This is what I call customer service. He provided immediate solutions and supporting documentation and also noticed that my email was not accurate and thus the reason why I was not getting Chat transcripts which provide me with details and links and graphics for future reference so this all was not a waste of time and everything just disappears and I have nothing. this made my experience incredibly useful and productive instead of putting the entire burden on me when I am already frustrated and just want to give my customers what they want. I am fine with readying articles and doing my due diligence but when someone can assist like Christian and understand where I am stuck and make everything work for me, this is true value and why I would continue to use this ReCharge subscription service and make me feel valued as a customer. Thank you Christian, you are a value to your organization

Great experience so far. We just started using Recharge about 3 weeks ago and from set up to problem solving the service has been fantastic. There for any issues or things you can't figure out easily on your own, with that said, ease of use is one of the best parts! Looking forward to exploring all it has to offer and growing our business even more.

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!