Reviews (2,130)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for simplifying subscription management and reducing admin tasks. It's praised for seamless migrations, intuitive features like cross-sell and build-a-bundle, and integration with platforms like Klaviyo. The customer support is noted for being responsive and proactive. Merchants appreciate its ease of use, robust platform, and scalability, expressing satisfaction with its reliability and continuous feature enhancements over the years.

April 30, 2026

Of late, I have reached out to their support more and more with my queries and they have always been able to provide me with solutions. We have been using Recharge to manage our subscriptions since a long time now and we haven't had any issues. I like that they are also upping their technical capabilities which IMO was really needed at one point but they seem to be doing a good job there as well now.

Hey Rooted
United States
About 6 years using the app
April 30, 2026

I have been using Recharge for many years, and it has made me life so easy in terms of managing a subscription service for my business. Its taken away so much admin I had to do myself. Im not a very technical person and find it really easy to use. And when i get stuck their team are so helpful in resolving things. This week I had some issues and their team member Mallory was so helpful in resolving my issue. He sorted something for me in minutes, yet it would have taken me all day! Amazing, Love it!

KiKefir
United Kingdom
About 4 years using the app
March 23, 2026

Wilson was so helpful while we added the Referrals Program to our site and connected it to Klaviyo so that the unique Recharge links for each customer appeared in the individual Klaviyo emails. He always replied promptly, listened to my exact questions and offered me solutions, even sending screen shots and movies.

Halleck Vineyard
United States
Almost 3 years using the app
Recharge replied March 30, 2026

Thank you for such a detailed review. I’m glad Wilson was able to support you through the referrals setup and Klaviyo integration with clear guidance and responsiveness.

Ty Bailey | VP of Services

February 27, 2026

Roberto was extremely helpful in answering my questions (and I had a lot)! Very patient and kind, and talked me through everything so it was easier to understand. They sent screenshots of everything they were explaining, and even ran a test scenario for me! Learned a lot and will be taking stuff back to my team. Thanks so much for your help!

Glossier
United States
Over 1 year using the app
Recharge replied March 2, 2026

This is wonderful to hear. I’m glad Roberto took the time to walk through everything clearly and provide thorough support. We appreciate you taking that knowledge back to your team.

Ty Bailey | VP of Services

March 31, 2026

Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.

Barebells
United States
5 months using the app
Recharge replied April 13, 2026

Thank you so much for this thoughtful review! Arlon is exactly the kind of teammate we love to brag about and knowing he showed up for you throughout your entire subscription implementation with attentiveness and proactive solutions is so wonderful to hear. We wish you all the best with your subscription program and we're here every step of the way!

May 4, 2026

Straight forward setup, customization available, more in depth than any of the other options. The build a bundle was crucial, and recharge integrates seamlessly with recharge and klaviyo which is huge. The support and implementation staff were a joy to work with. Vinse was there every step of the way, professional, kind and really cared about my project and making sure everything was to my satisfaction.

Han's Greens
United States
3 months using the app
February 5, 2026

Modules are built in a intuitive user-friendly way. Recharge offers several modules beyond subscriptions including cross-sell, up-sell in both the shopping cart, checkout and post checkout. After transitioning all cross-sell functions from another solution to Recharge we have been satisfied with the results and the ability to manage all subscription and cross sell activities within one app which has streamlined our operations.

vsl3.com
United States
About 3 years using the app
Recharge replied February 9, 2026

This is great to hear. I am glad the modular approach and unified tools have helped streamline your subscription and cross sell operations. Thanks for sharing such a thoughtful review.

Ty Bailey | VP of Services

April 28, 2026

We had a very positive experience during our migration. The team guided us through the entire process with a clear plan, helping us understand each step and making what could have been a complex transition much smoother.

They were very responsive and always available to answer questions, which gave us a lot of confidence throughout the project. Their support was key to keeping everything on track and ensuring a successful launch.

Special thanks to Arlon for his support and for helping us navigate this migration so smoothly!

Natulim RO
Spain
About 2 months using the app
March 27, 2026

Arlon and the migration team did an excellent job with helping us seamlessly move our clients from our old subscription platform to ReCharge.

We had a solid project plan and Arlon helped us manage risk by ensuring our go live dates are realistic and we were able meet our deadlines without a hitch. 10/10.

Cworks
United Kingdom
2 months using the app
Recharge replied March 30, 2026

This is great feedback. I’m glad Arlon and the migration team were able to guide you through a smooth transition and keep everything on track from planning through launch.

Ty Bailey | VP of Services

March 2, 2026

Onboarding with Recharge has been so simple. The platform is super user friendly and our onboarding manager Vinse has been an absolute star! It's early days for us on Recharge but I am loving the experience so far.

111SKIN
United Kingdom
5 months using the app
Recharge replied March 23, 2026

This is great to hear. I’m glad onboarding has been smooth and that Vinse has been such a strong partner early in your journey.

Ty Bailey | VP of Services