Reviews (2,130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for simplifying subscription management and reducing admin tasks. It's praised for seamless migrations, intuitive features like cross-sell and build-a-bundle, and integration with platforms like Klaviyo. The customer support is noted for being responsive and proactive. Merchants appreciate its ease of use, robust platform, and scalability, expressing satisfaction with its reliability and continuous feature enhancements over the years.
Refine
-
By rating
Of late, I have reached out to their support more and more with my queries and they have always been able to provide me with solutions. We have been using Recharge to manage our subscriptions since a long time now and we haven't had any issues. I like that they are also upping their technical capabilities which IMO was really needed at one point but they seem to be doing a good job there as well now.
I have been using Recharge for many years, and it has made me life so easy in terms of managing a subscription service for my business. Its taken away so much admin I had to do myself. Im not a very technical person and find it really easy to use. And when i get stuck their team are so helpful in resolving things. This week I had some issues and their team member Mallory was so helpful in resolving my issue. He sorted something for me in minutes, yet it would have taken me all day! Amazing, Love it!
Wilson was so helpful while we added the Referrals Program to our site and connected it to Klaviyo so that the unique Recharge links for each customer appeared in the individual Klaviyo emails. He always replied promptly, listened to my exact questions and offered me solutions, even sending screen shots and movies.
Thank you for such a detailed review. I’m glad Wilson was able to support you through the referrals setup and Klaviyo integration with clear guidance and responsiveness.
Ty Bailey | VP of Services
Roberto was extremely helpful in answering my questions (and I had a lot)! Very patient and kind, and talked me through everything so it was easier to understand. They sent screenshots of everything they were explaining, and even ran a test scenario for me! Learned a lot and will be taking stuff back to my team. Thanks so much for your help!
This is wonderful to hear. I’m glad Roberto took the time to walk through everything clearly and provide thorough support. We appreciate you taking that knowledge back to your team.
Ty Bailey | VP of Services
Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.
Thank you so much for this thoughtful review! Arlon is exactly the kind of teammate we love to brag about and knowing he showed up for you throughout your entire subscription implementation with attentiveness and proactive solutions is so wonderful to hear. We wish you all the best with your subscription program and we're here every step of the way!
Straight forward setup, customization available, more in depth than any of the other options. The build a bundle was crucial, and recharge integrates seamlessly with recharge and klaviyo which is huge. The support and implementation staff were a joy to work with. Vinse was there every step of the way, professional, kind and really cared about my project and making sure everything was to my satisfaction.
Modules are built in a intuitive user-friendly way. Recharge offers several modules beyond subscriptions including cross-sell, up-sell in both the shopping cart, checkout and post checkout. After transitioning all cross-sell functions from another solution to Recharge we have been satisfied with the results and the ability to manage all subscription and cross sell activities within one app which has streamlined our operations.
This is great to hear. I am glad the modular approach and unified tools have helped streamline your subscription and cross sell operations. Thanks for sharing such a thoughtful review.
Ty Bailey | VP of Services
We had a very positive experience during our migration. The team guided us through the entire process with a clear plan, helping us understand each step and making what could have been a complex transition much smoother.
They were very responsive and always available to answer questions, which gave us a lot of confidence throughout the project. Their support was key to keeping everything on track and ensuring a successful launch.
Special thanks to Arlon for his support and for helping us navigate this migration so smoothly!
Arlon and the migration team did an excellent job with helping us seamlessly move our clients from our old subscription platform to ReCharge.
We had a solid project plan and Arlon helped us manage risk by ensuring our go live dates are realistic and we were able meet our deadlines without a hitch. 10/10.
This is great feedback. I’m glad Arlon and the migration team were able to guide you through a smooth transition and keep everything on track from planning through launch.
Ty Bailey | VP of Services
Onboarding with Recharge has been so simple. The platform is super user friendly and our onboarding manager Vinse has been an absolute star! It's early days for us on Recharge but I am loving the experience so far.
This is great to hear. I’m glad onboarding has been smooth and that Vinse has been such a strong partner early in your journey.
Ty Bailey | VP of Services