Recharge Subscriptions , 1,532 reviews

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this subscription management tool for its user-friendly interface, detailed analytics, and robust support. They report increased conversion rates and consistent revenue after implementation. Key features include handling complex migrations and subscription models, a customer-friendly dashboard, and efficient SMS and chat support. Its continuous improvements and customizability make it a flexible solution for scaling subscription offerings.

November 16, 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
United States
Over 5 years using the app
Recharge replied November 20, 2023

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

October 24, 2023

Switched over from Pay Whirl and never looked back. The process of moving our subscribers over to Recharge was quick and easy. Recharge offers way more features (like pausing) and makes it easier for our team to adjust subscriptions on the backend. The new analytics on the homepage is also great!

Amelia's Flowers
United States
Over 5 years using the app
Recharge replied November 15, 2023

We're glad to hear about your positive experience migrating to Recharge. Thank you for the five star review!

- Ty Bailey | VP of Services

October 4, 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
United States
Over 7 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

October 20, 2023

Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!

Johnny Slicks
United States
Almost 2 years using the app
Recharge replied October 23, 2023

We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus!

- Ty Bailey | VP of Services

November 16, 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Gear Pack
Canada
Over 7 years using the app
Recharge replied November 20, 2023

Thank you for leaving a five star review! We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

October 27, 2023

Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!

Hawthorne
United States
Over 1 year using the app
Recharge replied November 15, 2023

We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!

- Ty Bailey | VP of Services

October 26, 2023

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
United States
About 7 years using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

October 12, 2023

It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours.
We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company.
Thank you Recharge Team, you are fabulous.

Frontier Pets
Australia
Almost 3 years using the app
Recharge replied October 16, 2023

We appreciate the shout-out to our team! Thanks for taking the time to leave a review.

- Ty Bailey | VP of Services

November 2, 2023

I've been using Recharge Subscriptions for over a year now, and I've been very happy with the service. It's easy to use, and it's helped me to increase my recurring revenue. I would definitely recommend it to other businesses.

Laughing Man Coffee
United States
About 3 years using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

October 30, 2023

GREAT migration process - this was something we were really hesitant about but it was very easy and any little bug (which we only had two small issues) were fixed almost immediately and our customers had no interrupted service.

GutPersonal
United States
9 months using the app
Recharge replied November 15, 2023

We're glad to hear about your positive migration experience. Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services