Recharge Subscriptions

We've been very pleased with Recharge overall and are continuing to turn on new features and configure the platform to better suit our customers' needs and drive success in the form of better health outcomes thanks to Recharge.

As we have been diving in recently to optimize this app, the Recharge support agent Elijah P. has been extremely helpful.

Elijah has walked us step-by-step through to set up functionality with which we were unfamiliar and was always very prompt and professional to help us get through several time-sensitive, launch-critical components of our project.

We will continue to need intermittent assistance until we are fully optimized, and it's very reassuring to know that Recharge support, especially Elijah, has our backs.

Big kudos to Elijah and thank you to the whole Recharge team!

We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.

I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's rare to find such responsive and thorough support, and I truly appreciate the effort put into helping me. Recharge has an excellent team, and Bryan’s outstanding service is a testament to that!

Absolutely the best full featured subscription app with a highly knowledgeable and helpful support team. We have also been very fortunate to have Amber P. from the Recharge Support team help us with more difficult Shopify Plus integration/upgrades which were handled in a timely, efficient and friendly manner. Excellent!

This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!

RUN FAR FROM THIS AND FIND A SOLUTION THAT WILL ACTUALLY PROVIDE YOU SERVICE.

Of all the apps we've worked with, this one is BY FAR the worst experience we had. We had to lock into an annual agreement that ended up costing a lot of money and there's no way out of it. If you by chance have a bad more or bad year, they will collect and sting you no matter what. When you try to get service or a rep, it was nonexistent unless it had something to do with renewing your annual agreement.

Do yourself a favor and at least try other ones first. I won't mention other names on their page but there are others out there and it will save you so much headache and money using one that will provide you service.

Really love how Recharge has been able to support our business scaling! They have 24/7 support and are always very thorough. Makes it easy enough for anyone to do it :)

Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.

As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make working as a small business more palatable.

We’ve had an excellent experience with ReCharge and their support team! Their platform is seamless, reliable, and easy to use, making subscription management effortless. The support team is responsive, knowledgeable, and always ready to assist whenever needed. We highly recommend ReCharge for anyone looking to optimize their subscription business.

I like the capabilities of the app a lot! However, the support is amazing. We had a shop issue over the weekend and were able to chat with Yajaira with
Recharge Technical Support! Absolutely amazing service! Often times people have a really solid app, but they do not have the right support. That is not the case for Recharge