Reviews (1,975)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and satisfaction with its user-friendly interface and seamless Shopify integration. It offers custom bundles, periodic subscriptions, and a detailed analytics dashboard, which help automate payments and tailor plans. The customer support is frequently praised for being responsive and effective, aiding in quick issue resolution and proactive communication.
Refine
-
By rating
We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks ...
I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's ...
This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!
We are very glad to hear about your positive experience!
- Ty Bailey | VP of Services
Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!
Thank you so much for sharing your feedback.
- Ty Bailey | VP of Services
Really love how Recharge has been able to support our business scaling! They have 24/7 support and are always very thorough. Makes it easy enough for anyone to do it :)
We are very glad to hear about your positive experience!
- Ty Bailey | VP of Services
Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!
We appreciate the five star review - and the shout out to Jaden!
- Ty Bailey | VP of Services
Recharge Subscriptions is a very professional application, best in class. The client support is extremely prompt and efficient. They are always there to help you solve any issue fast.
Thank you for the five star review!
- Ty Bailey | VP of Services
It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you
Thank you for the review!
- Ty Bailey | VP of Services
Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.
As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make ...
We appreciate your feedback!
- Ty Bailey | VP of Services
Miley is a GEM! She was able to solve an issue for us that had been a pain point for a week in less than 24 hours! She deserves a raise!
We appreciate Miley too! Thank you so much for leaving a review.
- Ty Bailey | VP of Services