Reviews (1,975)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction with its user-friendly interface and seamless Shopify integration. It offers custom bundles, periodic subscriptions, and a detailed analytics dashboard, which help automate payments and tailor plans. The customer support is frequently praised for being responsive and effective, aiding in quick issue resolution and proactive communication.

March 18, 2025

We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks ...

White Oak Pastures
United States
Over 2 years using the app
March 20, 2025

I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's ...

Ground Difference
Canada
About 1 year using the app
January 24, 2025

This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!

Beachcombing Magazine
United States
Over 6 years using the app
Recharge replied February 4, 2025

We are very glad to hear about your positive experience!

- Ty Bailey | VP of Services

February 5, 2025

Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!

Natu.Care
Poland
Over 1 year using the app
Recharge replied February 11, 2025

Thank you so much for sharing your feedback.

- Ty Bailey | VP of Services

February 25, 2025

Really love how Recharge has been able to support our business scaling! They have 24/7 support and are always very thorough. Makes it easy enough for anyone to do it :)

LAKA
United States
12 months using the app
Recharge replied March 13, 2025

We are very glad to hear about your positive experience!

- Ty Bailey | VP of Services

March 7, 2025

Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!

Holy Gels
United Kingdom
About 1 year using the app
Recharge replied March 13, 2025

We appreciate the five star review - and the shout out to Jaden!

- Ty Bailey | VP of Services

February 5, 2025

Recharge Subscriptions is a very professional application, best in class. The client support is extremely prompt and efficient. They are always there to help you solve any issue fast.

Sexy Summer Style
United States
Over 3 years using the app
Recharge replied February 11, 2025

Thank you for the five star review!

- Ty Bailey | VP of Services

January 20, 2025

It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you

The Goddess Loft
United States
About 2 years using the app
Recharge replied February 4, 2025

Thank you for the review!

- Ty Bailey | VP of Services

February 20, 2025

Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.

As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make ...

Shimmerwood Beverages
United States
Almost 3 years using the app
Recharge replied March 13, 2025

We appreciate your feedback!

- Ty Bailey | VP of Services

January 30, 2025

Miley is a GEM! She was able to solve an issue for us that had been a pain point for a week in less than 24 hours! She deserves a raise!

Love Wellness
United States
About 6 years using the app
Recharge replied February 4, 2025

We appreciate Miley too! Thank you so much for leaving a review.

- Ty Bailey | VP of Services