Reviews (1,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Customer service (Nikola) was very quick to resolve my query and offered info on how to update ourselves going forward.
We appreciate your review!
- Ty Bailey | VP of Services
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review!
- Ty Bailey | VP of Services
Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!
Thank you for taking the time to leave a review - and for the shout out to our support team!
- Ty Bailey | VP of Services
Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!
Thank you for the five star review - and the shout out to Taylor!
- Ty Bailey | VP of Services
Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!
We appreciate your review - and the shout out to Ola & Aum!
- Ty Bailey | VP of Services
Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.
max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!
Thank you for the five star review and the shout out to Max!
- Ty Bailey | VP of Services
We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!
The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.