Reviews (1,946)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction with customizable subscription plans and automated payments. Its seamless Shopify integration enhances operational workflows, and the user-friendly interface is easy to navigate. The responsive customer support, especially via live chat, is frequently praised for professionalism and quick issue resolution. Continuous updates based on merchant feedback ensure reliable and effective subscription management.

November 22, 2024

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
United States
12 months using the app
Recharge replied November 25, 2024

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

November 19, 2024

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Rare Tea USA
United Kingdom
Over 3 years using the app
Recharge replied November 25, 2024

Thank you for sharing your experience!

- Ty Bailey | VP of Services

January 16, 2025

Recharge Support are really quick to respond and provide clear, concise assistance.

Open City Shop
United Kingdom
Over 4 years using the app
Recharge replied February 4, 2025

We are glad to hear you've had a positive experience! Thank you for the review!

- Ty Bailey | VP of Services

December 13, 2024

Jaden is such a great support! So thankful being supported by him/her! Helped me with multiple issues and guided me through properly. Thanks again Jaden!

Bloom Better
Canada
About 1 year using the app
Recharge replied December 17, 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

December 1, 2024

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Örlö
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for the shout out to our support team!

- Ty Bailey | VP of Services

January 29, 2025

Recharge has been wonderful, thanks to Ola for the quick help!

Home Place Pastures
United States
About 5 years using the app
Recharge replied February 4, 2025

We appreciate your review!

- Ty Bailey | VP of Services

November 13, 2024

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our ...

Bendigo Magazine
Australia
Over 4 years using the app
Recharge replied November 25, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 28, 2024

very helpful with tutorials so I can then help customers on my own

Santa Barbara Nutrients
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for your review!

- Ty Bailey | VP of Services

December 11, 2024

Malik provided us with excellent customer service. He was professional. knowledgeable and friendly in his communications and followed up with us as he had promised.

Medigreens
United States
Over 2 years using the app
Recharge replied December 17, 2024

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

December 9, 2024

Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!

Shakewell
United States
12 months using the app
Recharge replied December 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services