Reviews (1,949)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction with customizable subscription plans and automated payments. Its seamless Shopify integration enhances operational workflows, and the user-friendly interface is easy to navigate. The responsive customer support, especially via live chat, is frequently praised for professionalism and quick issue resolution. Continuous updates based on merchant feedback ensure reliable and effective subscription management.

December 5, 2024

Great customer service for technical troubleshooting! Jaden was very helpful, thank you!

Moonstone Nutrition Inc
United States
Over 3 years using the app
Recharge replied December 17, 2024

Thank you for taking the time to leave a five star review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

February 6, 2025

5 stars for the great support from Matt but 3 stars for not being able to manually input Subscription orders.

Airinum
Sweden
Over 3 years using the app
Recharge replied February 11, 2025

We appreciate your feedback.

- Ty Bailey | VP of Services

February 4, 2025

Great customer support, shout out to Juan!

Saint Oral Health
United States
About 5 years using the app
Recharge replied February 11, 2025

We appreciate your review, and the shout out to Juan!

- Ty Bailey | VP of Services

November 7, 2024

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Fermenting Fairy
United States
Almost 5 years using the app
Recharge replied November 25, 2024

We appreciate the review!

- Ty Bailey | VP of Services

November 8, 2024

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.

SuperFreshies™
United States
Over 5 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

December 16, 2024

Was not using this app and had no idea it was charging me monthly for over a year.

WomenWhoLift.ca
Canada
Over 3 years using the app
Recharge replied December 30, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

November 19, 2024

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive.

Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Brotege Inc.
United States
About 2 months using the app
Recharge replied November 25, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 1, 2024

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

BioStarUS
United States
About 1 year using the app
Recharge replied November 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

October 9, 2024

We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!

Pawstruck.com
United States
Almost 5 years using the app
Recharge replied October 21, 2024

Thank you for your review - and the shout out to John!

- Ty Bailey | VP of Services

February 7, 2025

Amazing!! Great Customer Support

5minskin
United States
Over 1 year using the app
Recharge replied February 11, 2025

Thank you so much for the five star review!

- Ty Bailey | VP of Services