Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

October 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Lait de Soja
Netherlands
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

November 4, 2024

Amazing application that increased our sales significantly. Their customer service is great

Calecim Professional
Singapore
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

October 2, 2024

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Lumity® US
United States
About 9 years using the app
Recharge replied October 21, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

December 10, 2024

excellent customer service

Inky Quills LLC
United States
Almost 6 years using the app
Recharge replied December 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

October 31, 2024

My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed

Files by Less
United States
Almost 8 years using the app
Recharge replied November 25, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

February 20, 2025

Ola was helpful and knowledgeable!

Mineral Fusion
United States
Almost 4 years using the app
December 10, 2024

Brilliant App for subscription services with great support on hand.

Woof and Brew
United Kingdom
6 months using the app
Recharge replied December 17, 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

January 30, 2025

Excellent!

PatchAid
United States
About 6 years using the app
Recharge replied February 4, 2025

Thank you for the five stars!

- Ty Bailey | VP of Services

January 22, 2025

Very helpful

The Cafe Connection
United States
Over 4 years using the app
Recharge replied February 4, 2025

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

December 30, 2024

Very fast response and resolution!

Lavido
United States
Almost 5 years using the app
Recharge replied January 8, 2025

We appreciate your review!

- Ty Bailey | VP of Services