Reviews (1,913)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

August 19, 2024

Always quick respond and help, highly appreciated!

Slowly
Sweden
Almost 3 years using the app
Recharge replied August 26, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

July 23, 2024

Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!

Square Fare
United States
4 months using the app
Recharge replied July 29, 2024

Thank you for taking the time to leave a review - and for the shout out to Sydney!

- Ty Bailey | VP of Services

October 17, 2024

Very good customer service

PLETO®
Spain
11 months using the app
Recharge replied October 21, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

October 4, 2024

Works well for us!

Fulton Fish Market
United States
Over 2 years using the app
Recharge replied October 21, 2024

Thank you for your review!

- Ty Bailey | VP of Services

October 22, 2024

Great product + customer service!

JUNO™
United States
5 months using the app
Recharge replied November 1, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

August 1, 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
United States
Over 5 years using the app
Recharge replied August 5, 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

September 25, 2024

Jaden was super quick and helpful!

Keto Brainz Nootropics
United States
5 months using the app
Recharge replied September 30, 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

July 3, 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Ellie
United States
Over 7 years using the app
Recharge replied July 8, 2024

Thank you so much for the five star review - and for your partnership through the years!

- Ty Bailey | VP of Services

August 13, 2024

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
Australia
Over 5 years using the app
Recharge replied August 26, 2024

Thank you for your review.

- Ty Bailey | VP of Services

September 4, 2024

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Crazy Cups
United States
About 1 month using the app
Recharge replied September 16, 2024

We appreciate your review!

- Ty Bailey | VP of Services