Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

October 3, 2024

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

New Zealand Honey Co.™
New Zealand
Over 3 years using the app
Recharge replied October 21, 2024

We appreciate your review!

- Ty Bailey | VP of Services

February 5, 2025

I signed a contract with Recharge and came to find out just a couple days later during our first implementation call that the app would unfortunately not work with my store's existing membership/discount system. I immediately reached back out to my sales rep to see if there was a way to make it work, and when there wasn't, I asked them to cancel the contract. They have refused and are charging me ...

Well Your World
United States
About 2 hours using the app
January 22, 2025

Great service, helpful & quick support team

Flower & White
United Kingdom
5 days using the app
Recharge replied February 4, 2025

We appreciate you leaving a review!

- Ty Bailey | VP of Services

October 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

cpap.com
United States
About 1 year using the app
Recharge replied October 21, 2024

Thank you so much for the review - and the shout out to Malik & Brian!

- Ty Bailey | VP of Services

Edited October 10, 2024

Fast response. Comprehensive and has supported sales growth.

-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Hemp Luxe CBD
United States
Almost 4 years using the app
Recharge replied September 30, 2024

Thank you for your review!

- Ty Bailey | VP of Services

September 18, 2024

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.

For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.

The app is incredibly user-friendly, and managing recurring orders is effortless.

Highly recommend for any business looking ...

Lipotriad
United States
Over 7 years using the app
Recharge replied September 30, 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

September 26, 2024

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

RAWr! Life. Superfoods.
United States
Over 9 years using the app
Recharge replied September 30, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

October 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Artisan Roast Coffee Roasters
United Kingdom
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 26, 2024

Great customer support

RajaniMD
United States
Almost 2 years using the app
Recharge replied December 17, 2024

Thank you for your five star review.

- Ty Bailey | VP of Services

March 3, 2025

Efficace, bon Service Client et facilité de gestion.

Unbonmaillotrugby
France
Over 1 year using the app