The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We've been using recharge for over a year and the support is very good. I would especially like to mention Nigel S who recently was extremely helpful with sorting out some issues we had with our customer portal. I would recommend using recharge.
Bryan Nguyen, thank you very much for providing excellent customer service!!!
Bryan is very polite and dedicated. You deserve a six-star review. Five is not enough.
Thank you very very much
I use this app to create subscription sales on our Shopify store. The app works great and are new functionalities and features are continuously added.
Nettle and Bark
customer support was amazing, the person in the chat box was really handy. turns out i had deleted a line of code which was spotted instantly
Knead Love Bakeshop
ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.
Thank you so much Gordon for your prompt and thorough responses - you were so helpful to us these last several weeks!
Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.
They don’t have the option I’m waiting for but will in the future. They have been extremely helpful.
Cereal Box Club
Nigel S. was great! Top-notch! Easy to work with, responsive, helpful and communicative. Thanks for the great service!
Le support client est toujours rapide et très efficace. Les scénarios de recharge sont d'une grande utilité et l'application est globalement assez simple à utiliser.