Recharge Subscriptions , 1,706 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

December 12, 2023

Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!

Fairhaven Health
United States
9 months using the app
Recharge replied December 19, 2023

We're glad to hear about you experience with Recharge. Thank you for the review!

- Ty Bailey | VP of Services

January 17, 2024

great customer service! very prompt and helpful!

Troop
United States
About 2 years using the app
Recharge replied January 22, 2024

We appreciate the shout out!

- Ty Bailey | VP of Services

January 25, 2024

The app has definite limitations, but customer service is prompt and very helpful.

Steampunk Coffee Roasters
United Kingdom
Over 7 years using the app
Recharge replied January 29, 2024

We appreciate your feedback!

- Ty Bailey | VP of Services

January 22, 2024

Customer support has been great and answered any questions I've had very promptly.

Botanica Health
United Kingdom
About 2 months using the app
Recharge replied January 29, 2024

Thank you for the five star review! We appreciate it.

- Ty Bailey | VP of Services

December 18, 2023

Matt A. helped me trouble shoot some issues and he was super attentive, patient and helpful. Recharge is lucky to have him!

Mylk Labs
United States
Over 2 years using the app
Recharge replied December 26, 2023

We appreciate you taking the time to leave a shout out for Matt! Glad to hear you've had a positive experience.

- Ty Bailey | VP of Services

March 23, 2024

Big slog to suddenly charge customers $100 a month. Nor recommended

Aristotelis Ke Anthoula
Australia
Over 1 year using the app
Recharge replied March 25, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

February 14, 2024

Jairus did a fantastic job of onboarding and migrating. Thanks for the assistance.

Medshop Australia
Australia
7 months using the app
Recharge replied February 19, 2024

We appreciate you taking the time to leave a review and a shout out for Jairus!

- Ty Bailey | VP of Services

January 10, 2024

Great customer service. Quick and easy.

Zero Acre Farms
United States
Over 1 year using the app
Recharge replied January 16, 2024

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services

November 26, 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

88 Acres
United States
About 7 years using the app
Recharge replied November 28, 2023

Thank you so much for leaving a review and a shout-out to Pierre!

- Ty Bailey | VP of Services

March 5, 2024

very helpful , issue solved :)

Kings Seeds NZ
New Zealand
3 months using the app
Recharge replied March 21, 2024

We're glad to hear about your positive experience.

- Ty Bailey | VP of Services