Reviews (1,953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.
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App is great and customer service is 10/10
Thank you for the review and shout out to our support team!
- Ty Bailey | VP of Services
Their support team is fantastic!
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
Great product + customer service!
Thank you for the five star review!
- Ty Bailey | VP of Services
Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Juan gave excellent customer service and solved our issue very quickly.
We appreciate your review!
- Ty Bailey | VP of Services
Very good customer service
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Amazing customer support if you need it and a very handy app. Highly recommend.
We appreciate your review and shout out to support!
- Ty Bailey | VP of Services
When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.
We appreciate your feedback and the five star review!
- Ty Bailey | VP of Services
We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were ...
We appreciate you taking the time to leave a review of your experience with Recharge!
- Ty Bailey | VP of Services
Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started ...
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...