Reviews (1,914)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

October 16, 2024

its great

Folk Potions
United States
About 2 years using the app
Recharge replied October 21, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

June 11, 2024

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Bunny James Boxes
United States
Over 5 years using the app
Recharge replied June 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

July 19, 2024

Vinse was a fantastic resource while we were migrating; thanks again!

Splendid Spoon
United States
About 1 month using the app
Recharge replied July 22, 2024

Thank you for the review - and the shout out to Vinse!

- Ty Bailey | VP of Services

June 24, 2024

Recharge support is fantastic. We were will a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Entry Envy
United States
5 months using the app
Recharge replied July 1, 2024

We appreciate your feedback!

- Ty Bailey | VP of Services

June 24, 2024

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

McGuire Chocolate Company
Canada
Almost 2 years using the app
Recharge replied July 1, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

May 29, 2024

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Vetz Petz Antinol CA
Canada
About 4 years using the app
Recharge replied June 3, 2024

Thank you for your review - and the shout out to Elijah!

- Ty Bailey | VP of Services

August 5, 2024

App works flawlessly & customer support is top notch!

Numommi
United States
4 months using the app
Recharge replied August 12, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

July 8, 2024

Kick ass service. Loved it

Nervitalize
United States
Almost 3 years using the app
Recharge replied July 15, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

June 17, 2024

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

Mium Lab
France
Over 3 years using the app
Recharge replied June 25, 2024

Thank you for the five star review - and the shout out to Juan!

- Ty Bailey | VP of Services

May 21, 2024

We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.

Very happy to be back at Recharge!

Davids Natural Toothpaste
United States
About 4 years using the app
Recharge replied June 3, 2024

Very glad to hear about your positive experience. Appreciate the shout out to Jairus!

- Ty Bailey | VP of Services