The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Customer service is amazing, extremely responsive and very knowledgable. The main issues we ran into came down to implementation. We had to do a few customized builds and changes to accommodate our membership program and it is less than desirable but it does work and it is a good replacement fix until we can figure out a better way with the Recharge team. So far we are happy with this option!
The app is constantly improving its features to perfectly match the needs of its users, good surprises. Also, the customer support is incredibly reactive and efficient! Thanks a lot!
Wandering Bear Coffee
Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!
Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!
Caffè Lusso Coffee Roasters
Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.
I use this app to bill subscriptions monthly and semi-annually and annually. So far-so-good. Terrell has helped me multiple times and Recharge remains an important part of our Shopify store.
Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly
ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful! :)
Milica in Support was absolutely amazing. Thank you so much for your help! I know it was very simple, but it makes a huge difference when you're going live and need a simple link to work. So quick and helpful. !!
Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.