Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

June 3, 2024

Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!

Quarter
United Kingdom
Almost 3 years using the app
Recharge replied June 11, 2024

We appreciate your review and the shout out to Nena!

- Ty Bailey | VP of Services

May 21, 2024

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Bignose & Beardy
United Kingdom
About 4 years using the app
Recharge replied June 3, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

March 26, 2024

All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!

Optivida Health
United States
About 5 years using the app
Recharge replied April 8, 2024

Thank you for the review and the shout out to Jaden!

Ty Bailey | VP of Services

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
Denmark
Almost 2 years using the app
Recharge replied May 13, 2024

Thank you for the five star review and all of your feedback!

- Ty Bailey | VP of Services

June 16, 2024

Issue resolved with customer support.

SOFLETE
United States
Over 7 years using the app
Recharge replied June 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 3, 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
United States
Almost 4 years using the app
Recharge replied May 13, 2024

We appreciate the review!

- Ty Bailey | VP of Services

May 24, 2024

Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.

Raw Wild Dog Food

Raw Wild
United States
Over 7 years using the app
Recharge replied June 3, 2024

We appreciate your review - and the shout out to Juan!

- Ty Bailey | VP of Services

March 20, 2024

Our Shopify store have been using Recharge for a long time now, even before I took over as the team's e-coms guy. I've just gotten the Recharge team to switch us to the new checkout system and it's been great, so it's the right time for me to drop a review! It's easier for me to control, and it's a new clean look on our order confirmation pages. Customer service was amazing, thanks to Mariah and team!

Sarnies Coffee Singapore
Singapore
Over 6 years using the app
Recharge replied March 21, 2024

We appreciate you taking the time to leave a review and a shout out to Mariah!

- Ty Bailey | VP of Services

May 31, 2024

Nikola C. from Technical Support was super helpful. Very happy with Recharge.

Descorchify
Spain
Over 2 years using the app
Recharge replied June 3, 2024

Thank you for the review - and the shout out to Nikola!

- Ty Bailey | VP of Services

April 17, 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Forage Hyperfoods
Canada
About 2 years using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services