Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

January 9, 2024

Very prompt and friendly was able to solve my problem!

Westerly
United States
4 months using the app
Recharge replied January 16, 2024

We're glad to hear about your five star experience with Recharge!

- Ty Bailey | VP of Services

January 8, 2024

We migrated from Woocommerce and Jairus helped us seamlessly transition without any hiccups!! Absolutely incredible staff and support team throughout the entire experience, and from a customer perspective - Recharge is impeccable.

THE FULLEST
United States
3 months using the app
Recharge replied January 16, 2024

Thank you so much for the five star review and the shout out to Jairus! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

January 18, 2024

The support agent was excellent!

Matrescence
United States
Almost 2 years using the app
Recharge replied January 22, 2024

We appreciate the shout out to our support team!

- Ty Bailey | VP of Services

January 8, 2024

Great customer support from Kiki. Fast, resolved my questions without any fuss.

Rare Forms
United Kingdom
About 1 month using the app
Recharge replied January 16, 2024

We appreciate the five star review - and the shout out to Kiki!

- Ty Bailey | VP of Services

January 22, 2024

Not recommended. This app lacks a lot of standard features. It's expensive and difficult to use.

everycoach
United States
4 months using the app
November 26, 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

88 Acres
United States
About 7 years using the app
Recharge replied November 28, 2023

Thank you so much for leaving a review and a shout-out to Pierre!

- Ty Bailey | VP of Services

December 28, 2023

Quick and easy support. Thanks!

Reuzel
United States
Over 4 years using the app
Recharge replied January 16, 2024

We appreciate your review!

- Ty Bailey | VP of Services

December 6, 2023

I'd like to thank Roberto at Recharge Support for his incredibly fast and helpful customer support. His prompt response and efficient problem-solving skills made my experience great. Roberto's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Roberto, for providing outstanding service!

Singular Society
Sweden
Over 3 years using the app
Recharge replied December 12, 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

December 15, 2023

Gordon is an immense support to our team. His responsiveness and ability to solve problems have made a huge difference! Such a great partner to our DTC team.

philosophy®
United States
11 months using the app
Recharge replied December 19, 2023

We are glad to hear about your positive experience working with Gordon! Thank you for the review.

- Ty Bailey | VP of Services

November 16, 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Gear Pack
Canada
Over 7 years using the app
Recharge replied November 20, 2023

Thank you for leaving a five star review! We're glad to hear about your positive experience!

- Ty Bailey | VP of Services