Recharge Subscriptions , 1,686 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing recurring sales and subscriptions due to its easy integration with Shopify and user-friendly interface. They appreciate its customizable options that cater to specific business needs, aiding in growing recurring revenue and boosting conversion rates. The customer support is praised for their promptness and efficiency in problem-solving. However, some merchants suggest improvements in the customization and flexibility of bundle setups.

March 20, 2024

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
Australia
Recharge replied March 25, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

July 21, 2023

Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.

Dr. Squatch
United States
Over 3 years using the app
Recharge replied July 24, 2023

Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!

- Ty Bailey | VP of Services

September 18, 2023

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
United States
About 4 years using the app
Recharge replied October 2, 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

February 19, 2024

Any time we're looking at adding functionality to our Cart, it's obviously a big deal, being the most critical aspect of any eComm site.
We require of course total stability and reliability, as well as excellent support, given it represents real money, for both our customers and ourselves.
Amongst a complex custom theme implementation, Recharge have been able to demonstrate why they are a reliable top-shelf plugin partner for our subscription functionality needs.

SuperFeast
Australia
Recharge replied February 26, 2024

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

October 10, 2023

We migrated from a different subscription platform, and the Recharge team made things so easy for us! Their service and support are terrific, and the app itself is very user friendly.

Joylux
United States
20 days using the app
Recharge replied October 16, 2023

I'm glad to hear that you've had a positive experience with your migration to Recharge. Thank you for the review!

- Ty Bailey | VP of Services

November 2, 2023

Always timely and polite support :-)

LYKON
Italy
10 months using the app
Recharge replied November 15, 2023

We're glad to hear you've had a positive experience with Recharge. We appreciate the review!

- Ty Bailey | VP of Services

October 23, 2023

Nick from e-shop genius was incredible in tweaking the subscription widget when we moved over to Recharge, really efficient and it looks 100x better.

JENKI
United Kingdom
7 days using the app
Recharge replied November 15, 2023

Thank you so much for taking the time to leave us a review!

- Ty Bailey | VP of Services

March 11, 2024

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
United States
Recharge replied March 21, 2024

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services

March 18, 2024

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

fourtillfour
United States
Recharge replied March 21, 2024

We're so glad to hear about your positive experience. Thank you for sharing!

- Ty Bailey | VP of Services

February 21, 2024

Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!

Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive

Kamana
United States
Recharge replied February 26, 2024

We appreciate your feedback and the review!

- Ty Bailey | VP of Services