Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

March 20, 2024

Our Shopify store have been using Recharge for a long time now, even before I took over as the team's e-coms guy. I've just gotten the Recharge team to switch us to the new checkout system and it's been great, so it's the right time for me to drop a review! It's easier for me to control, and it's a new clean look on our order confirmation pages. Customer service was amazing, thanks to Mariah and ...

Sarnies Coffee Singapore
Singapore
Over 6 years using the app
Recharge replied March 21, 2024

We appreciate you taking the time to leave a review and a shout out to Mariah!

- Ty Bailey | VP of Services

May 1, 2024

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded ...

Lagom Body Co.
United States
Over 3 years using the app
Recharge replied May 13, 2024

We are very happy to hear about your positive experience. Thank you for the review - and the amazing shout out to Bryan!

- Ty Bailey | VP of Services

July 18, 2024

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

She Reads Truth
United States
Over 9 years using the app
Recharge replied July 22, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 16, 2024

Eduardo was really helpful! Thank you

Pentire USA
United States
About 2 years using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services

February 26, 2025

Shoutout Nick he goated

Attract Him
United States
About 1 month using the app
September 25, 2024

Thanks for your quick and very sharp help when I contacted the customer service !

onday
France
13 days using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services

August 9, 2024

Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.

ENERGYbits
United States
Almost 4 years using the app
Recharge replied August 12, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

June 11, 2024

I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers.

The support team is ...

Mountain Gazette
United States
Over 2 years using the app
Recharge replied June 17, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

July 3, 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Ellie
United States
Over 7 years using the app
Recharge replied July 8, 2024

Thank you so much for the five star review - and for your partnership through the years!

- Ty Bailey | VP of Services

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now ...

Green Goddess
Denmark
Almost 2 years using the app
Recharge replied May 13, 2024

Thank you for the five star review and all of your feedback!

- Ty Bailey | VP of Services