Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

September 5, 2024

Vinse was on hand the whole process to make sure the Recharge integration ran smoothly. Vinse was always ready to hop on call to assist with even the smallest of queries. Technical support is also quite quick at responding.

Splosh Limited
United Kingdom
8 months using the app
Recharge replied September 16, 2024

We appreciate you taking the time to leave your feedback and review!

- Ty Bailey | VP of Services

September 3, 2024

Recharge Support found the solution to our issue very quickly.

Persōn & Covey, Inc.
United States
Over 4 years using the app
Recharge replied September 16, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

September 17, 2024

I was amazed at how the team handled my request. I'll surely recommend you to the others.

RYZE
United States
Over 3 years using the app
Recharge replied September 30, 2024

Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

August 29, 2024

It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!

CoffeeAM
United States
Over 3 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 27, 2024

The support was perfect for me.

Réglo
France
Almost 3 years using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services

September 4, 2024

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

cGPMAX
New Zealand
About 1 year using the app
Recharge replied September 16, 2024

Thank you for the shout out to Matt & Thomas - and the five star review!

- Ty Bailey | VP of Services

August 16, 2024

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Nourished
United Kingdom
About 5 years using the app
Recharge replied August 26, 2024

We appreciate your review!

- Ty Bailey | VP of Services

August 15, 2024

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

iCommerce.org
United States
Over 8 years using the app
Recharge replied August 26, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

June 12, 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
United States
Almost 6 years using the app
Recharge replied June 17, 2024

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

October 4, 2024

Works well for us!

Fulton Fish Market
United States
Over 2 years using the app
Recharge replied October 21, 2024

Thank you for your review!

- Ty Bailey | VP of Services