Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

June 25, 2024

So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.

Riti
United States
About 2 months using the app
Recharge replied July 1, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 2, 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
Italy
About 5 years using the app
Recharge replied September 16, 2024

Thank you for your review!

- Ty Bailey | VP of Services

August 28, 2024

Great app and great support!

Genesis Health Products
United States
About 2 years using the app
Recharge replied September 16, 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

July 19, 2024

An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!

Morgan Julia Designs
United States
25 days using the app
Recharge replied July 22, 2024

Thank you for your feedback and five stars!

- Ty Bailey | VP of Services

August 2, 2024

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
United Kingdom
About 2 months using the app
Recharge replied August 5, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

September 20, 2024

Fantastic support

Pip & Nut
United Kingdom
Over 5 years using the app
Recharge replied September 30, 2024

Thank you for the five stars!

- Ty Bailey | VP of Services

June 7, 2024

Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!

Earthssplendor
United States
Over 1 year using the app
Recharge replied June 11, 2024

Thank you so much for your feedback and five star review!

- Ty Bailey | VP of Services

July 3, 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Smidge®
United States
About 4 years using the app
Recharge replied July 8, 2024

We appreciate your review!

- Ty Bailey | VP of Services

October 16, 2024

its great

Folk Potions
United States
About 2 years using the app
Recharge replied October 21, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

July 9, 2024

Fast customer service. Randy was very helpful!

Perennial Pastures Ranch
United States
Over 2 years using the app
Recharge replied July 15, 2024

Thank you for the five stars!

- Ty Bailey | VP of Services