Reviews (1,953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.
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Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription.
Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Phenomenal app with lots of functions and a great support team that guides you through the entire process.
We appreciate the five star review!
- Ty Bailey | VP of Services
Customer support have been very helpful in sorting all our queries. Very much appreciated
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%
Thank you so much for the five star review and the shout out to our support team!
- Ty Bailey | VP of Services
Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!
Thank you for taking the time to leave a review - and for the shout out to our support team!
- Ty Bailey | VP of Services
Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!
Thank you for your review and shout out to Jaden!
- Ty Bailey | VP of Services
Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.
Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.
Would highly recommend
Thank you for your feedback and review!
- Ty Bailey | VP of Services
Great customer service, Matt was very helpful!
Thank you for your review and shout out to Matt!
- Ty Bailey | VP of Services
Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!
We appreciate your review and shout out to Jaden!
- Ty Bailey | VP of Services
Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services