Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.
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This is specifically about support, not much experience with the workings of the app itself yet.
I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.
Thank you for taking the time to leave a review - and for the shout out to Ola!
- Ty Bailey | VP of Services
Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.
We appreciate the review!
- Ty Bailey | VP of Services
Milutin was very quick to respond and resolved our issue quickly, within 12 hours.
We appreciate your review!
- Ty Bailey | VP of Services
Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!
Thank you for the five star review!
- Ty Bailey | VP of Services
I am impressed with the customer service. I needed help and they were on it.
Thank you for your review!
- Ty Bailey | VP of Services
Great support!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Excellent platform and customer service.
We appreciate your review!
- Ty Bailey | VP of Services
Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!
Thank you for the five star review - and the shout out to Taylor!
- Ty Bailey | VP of Services
Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!
We appreciate your review - and the shout out to Ola & Aum!
- Ty Bailey | VP of Services
I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the ...
Thank you so much for your review and feedback.
- Ty Bailey | VP of Services