Recharge Subscriptions , 1,727 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support, seamless Shopify integration, and user-friendly interface. They value its robust features, effective subscription management, and potential to boost recurring revenue. Some suggest improvements in reporting and customization. The new checkout system and migration support are well-received, with a clean look on order confirmation pages noted. Despite slightly high pricing, merchants believe the value justifies the cost.

February 8, 2024

Roberto was very patient with my problem and helped me out immediately. Thank you!

animailadventures
United States
Almost 2 years using the app
Recharge replied February 12, 2024

We appreciate you leaving us a review!

- Ty Bailey | VP of Services

Edited April 18, 2024

Miley was super helpful and was able to quickly fix something I was struggling with!

NLA for Her
United States
About 4 years using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

April 4, 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful!

All About Kombucha
Ireland
12 months using the app
Recharge replied April 8, 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

February 26, 2024

Roberto was a great help and resolved my issues quickly!

Oats Overnight
United States
Almost 8 years using the app
Recharge replied March 4, 2024

Thank you for taking the time to leave a review and a shout out to Roberto!

- Ty Bailey | VP of Services

January 26, 2024

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
France
About 1 year using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

January 5, 2024

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

OutdoorVitals
United States
Over 4 years using the app
Recharge replied January 16, 2024

I'm glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

March 14, 2024

Great app, easy to use and the support is super helpful!

SwiftNetllc
United States
Over 1 year using the app
Recharge replied March 21, 2024

We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

March 19, 2024

Nena was very helpful in resolving my issue and answering my questions.

Steel City
United States
About 2 years using the app
Recharge replied March 21, 2024

We really appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

February 16, 2024

Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.

Sock Bro
Canada
Over 2 years using the app
Recharge replied February 19, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

January 2, 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
United States
Almost 4 years using the app
Recharge replied January 16, 2024

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services