Reviews (1,947)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, user-friendly interface, and robust features. They appreciate the seamless Shopify integration, intuitive subscription management, and customizable options that automate recurring payments and boost customer retention. Regular updates add new functionalities based on merchant feedback, enhancing reliability and streamlining operations, which significantly aids in scaling subscription services.
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Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10.
My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients!
Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.
Thank you so much for your review and feedback!
- Ty Bailey | VP of Services
Great customer support!
Thank you for the shout out to our hardworking support team!
- Ty Bailey | VP of Services
Helpful rep
Thank you for the five star review!
- Ty Bailey | VP of Services
Very fast response and resolution!
excellent customer service
We appreciate your review!
- Ty Bailey | VP of Services
I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.
We are glad Ola was able to assist you. Thank you for the review!
- Ty Bailey | VP of Services
Nick with customer support did a great job!
Thank you for the shout out to Nick & the five star review!
- Ty Bailey | VP of Services
I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.
Was not using this app and had no idea it was charging me monthly for over a year.
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.
- Ty Bailey | VP of Services
Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!
Thank you for the five star review!
- Ty Bailey | VP of Services