Reviews (1,950)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

September 26, 2024

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Pet Popcorn
United States
Almost 2 years using the app
Recharge replied September 30, 2024

Thank you for your review and shout out to Jaden!

- Ty Bailey | VP of Services

September 11, 2024

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.

Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.

Would highly recommend

Epic Water Filters AU
Australia
Over 1 year using the app
Recharge replied September 16, 2024

Thank you for your feedback and review!

- Ty Bailey | VP of Services

October 7, 2024

Great customer service, Matt was very helpful!

Byzantine Coffee
United States
Almost 5 years using the app
Recharge replied October 21, 2024

Thank you for your review and shout out to Matt!

- Ty Bailey | VP of Services

September 26, 2024

Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!

New Orleans Roast
United States
Over 5 years using the app
Recharge replied September 30, 2024

We appreciate your review and shout out to Jaden!

- Ty Bailey | VP of Services

December 8, 2024

App is great and customer service is 10/10

SPARTHOS
United Kingdom
11 days using the app
Recharge replied December 17, 2024

Thank you for the review and shout out to our support team!

- Ty Bailey | VP of Services

September 12, 2024

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
Portugal
Almost 2 years using the app
Recharge replied September 16, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 7, 2024

Their support team is fantastic!

Nedley Health
United States
10 months using the app
Recharge replied November 25, 2024

We appreciate the shout out to our support team!

- Ty Bailey | VP of Services

October 22, 2024

Great product + customer service!

JUNO™
United States
5 months using the app
Recharge replied November 1, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

September 10, 2024

Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.

The Petshop Boyz
Australia
Over 6 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 23, 2024

Juan gave excellent customer service and solved our issue very quickly.

TRIBE ORGANICS
United States
Almost 2 years using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services