Reviews (1,901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

June 26, 2024

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Everyday Explorers Co.
United States
3 months using the app
Recharge replied July 1, 2024

We appreciate your five star review - and the shout out to Jenalyn!

- Ty Bailey | VP of Services

July 9, 2024

Fast customer service. Randy was very helpful!

Perennial Pastures Ranch
United States
Over 2 years using the app
Recharge replied July 15, 2024

Thank you for the five stars!

- Ty Bailey | VP of Services

August 2, 2024

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
United Kingdom
About 2 months using the app
Recharge replied August 5, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

October 25, 2024

Great tech support team

The Sola Company
United States
Over 1 year using the app
Recharge replied November 1, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 2, 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
Italy
About 5 years using the app
Recharge replied September 16, 2024

Thank you for your review!

- Ty Bailey | VP of Services

August 28, 2024

Great app and great support!

Genesis Health Products
United States
About 2 years using the app
Recharge replied September 16, 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

June 11, 2024

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Bunny James Boxes
United States
Over 5 years using the app
Recharge replied June 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

June 24, 2024

Recharge support is fantastic. We were will a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Entry Envy
United States
5 months using the app
Recharge replied July 1, 2024

We appreciate your feedback!

- Ty Bailey | VP of Services

June 24, 2024

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

McGuire Chocolate Company
Canada
Almost 2 years using the app
Recharge replied July 1, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

July 19, 2024

Vinse was a fantastic resource while we were migrating; thanks again!

Splendid Spoon
United States
About 1 month using the app
Recharge replied July 22, 2024

Thank you for the review - and the shout out to Vinse!

- Ty Bailey | VP of Services