Reviews (1,864)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly highlighting staff members like Nikola C., Nena, and Vinse. It's noted for its user-friendly interface and seamless Shopify integration, making subscription management more efficient and effective. The app's regular updates and new features, based on merchant feedback, are also well-received, contributing to enhanced customer retention and business growth within the Shopify ecosystem.
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Nikola C. from Technical Support was super helpful. Very happy with Recharge.
Thank you for the review - and the shout out to Nikola!
- Ty Bailey | VP of Services
The rep Matt Ammirati was very efficient and helpful. Great customer service experience!
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!
We appreciate you sharing your experience!
- Ty Bailey | VP of Services
So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
great and fast customer service!
Thank you for your five star review!
- Ty Bailey | VP of Services
Very helpful thank you
We appreciate the five star review!
- Ty Bailey | VP of Services
Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.
We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.
Very happy to be back at Recharge!
Very glad to hear about your positive experience. Appreciate the shout out to Jairus!
- Ty Bailey | VP of Services
Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.
I like the product but customer service seems to be going down which is frustrating.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services