Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

March 8, 2022

Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.

Atomic Coffee Roasters
New Zealand
About 2 years using the app
June 9, 2021

Nikola in support was very helpful, and solved my issue quickly. Our customers love using the subscription service! It is an easy selling point to many of our busy customers who need orders filled regularly.

VEDGEco
United States
About 2 years using the app
August 17, 2021

I used this app to help me accurately set up and fix my shop - Julmar was extremely helpful in doing so! Very appreciative!

Cavy Club
United States
About 2 years using the app
February 10, 2022

Ein toller Kundenservice der mir schnell helfen konnte. Mit der app sind meine Kunden und ich sehr zufrieden.

PURE SOUL Naturkosmetik
Germany
About 2 years using the app
May 19, 2021

Reached out to support and they quickly made the feature available to us. Support is on the ball...

TAO Clean
United States
About 2 years using the app
June 8, 2021

The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries

Social Sparkling Wine
United States
Almost 2 years using the app
Edited July 11, 2021

I use Recharge to help me run our Subscription service on our site. Damien R was invaluable in helping me get this set up and running. THANK YOU!

Hanks Kerchiefs
United States
Almost 2 years using the app
Edited November 18, 2021

I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!

Nature's Select Pet Food
United States
Almost 2 years using the app
July 12, 2021

I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.

Spiral Rain
Canada
Almost 2 years using the app
October 11, 2023

Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.

Nixplay
United States
Almost 2 years using the app
Recharge replied October 16, 2023

We appreciate you taking the time to leave a shout-out to our support team and documentation. Glad to hear you've had a positive experience with us.

- Ty Bailey | VP of Services