Reviews (1,789)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and continuous updates that enhance functionality. The customer support team is praised for their quick, knowledgeable assistance, particularly with complex setups and integrations. Features like live chat support are also appreciated for providing immediate help, making the app a reliable choice for businesses looking to offer subscription services.
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This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.
Very quick and easy to access the support team at Recharge. The staff are always helpful and patient. Thanks Nikola!!
Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!
I've been working hard at setting up my Shopify business and my products require customizations to how subscriptions are handled. I had a few issues that I ran into but the Recharge team provided fantastic support in helping resolve them. Adam was great in following up and was happy to go on the journey of figuring out what my issues were and how to get them fixed. Great customer service!
Great product and customer service! Kiki helped me out quickly.
Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge.
- Ty Bailey | VP of Services
Bryan Nguyen provided excellent support and quickly helped me with resolving my issue and getting the most from the app.
Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.
This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!
We changed our subscription model and saw good results in terms of engagement. Fast and responsive support and knowledgeable onboarding team.
Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.