Reviews (1,916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
Refine
-
By rating
I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.
Thank you Gabriel for being so persistent and finding the solution to the Recharge app issue.
Glad you made it happen
Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.
ReCharge is a great app to manage subscriptions for your website. Their customer support is competent and helpful.
Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.
We have been using ReCharge for almost 2 years - it works very reliably and support is amazing - highly recommendable!
The updated integration with Klaviyo is awesome, and the back end analytics have been improved a ton over the years.
75% of my business comes from weekly recurring subscriptions, all powered by ReCharge! I don't know what I'd do without this plug-in. They have really fast support too. Jessie M just solved my issue within a couple hours. Thank you Jessie and Team ReCharge!
Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!
Bryan from support helped us really fast. He literally sent screenshots with a step by step of what we had to do to solve an issue for one of our customers. Recharge support overall is very good, every time we have an issue they respond pretty quickly and help us solve the problem.