Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

August 9, 2021

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Gratsi
United States
About 2 years using the app
September 28, 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

MadeMan
United States
About 2 years using the app
Edited June 11, 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
United Kingdom
About 2 years using the app
May 7, 2021

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

Karten Design Fabrik
Germany
About 2 years using the app
December 20, 2021

I switched from Bold and I'm very happy I did. Improved analytics, checkout flexibility, and bundling.

Brave
United States
About 2 years using the app
June 22, 2021

I had an issue with the subscription widget as my website was a little unique... the tech support consistently emailed me until the issue was figured out and resolved. They were also very kind and patient. Very nice people to work with.

Picassa Dog Biscuits
United States
About 2 years using the app
July 30, 2021

Recharge has helped us tremendously by streamlining a bunch of processes that we had traditionally put together with custom code and manual workflows. Now we've got it all in one place, and the customer support is top notch! They are timely and thorough--couldn't be happier to work with them.

RemZzzs CPAP Mask Liner Store
United States
About 2 years using the app
May 20, 2022

We have been using ReCharge for a few months now, switching from another subscription app. The main difference with ReCharge has been customer service, they reply to your queries fast and help in every way possible. Eventhough is not the perfect solution it works really well.

Serious Tissues
United Kingdom
About 2 years using the app
April 15, 2022

Always the best support! Juan C. and everyone I have talked to at recharge provide the best support hands down. From API help to simple things like workflow and discount codes the support team has every answer. Highly recommended after using some of the other top subscription platforms!

Mendi
United States
About 2 years using the app
April 29, 2022

We have had a pretty great experience with Recharge so far, especially the customer service. I worked with Vinse R for our launch, and he was wonderful! He was SO responsive and helpful, plus he was a pleasure :) Thank you so much!

Smartass & Sass
United States
About 2 years using the app