Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

March 15, 2022

Recharge has been a crucial part of our e-commerce business from day 1. It's a stellar app that provides all the functions, data, and reports that any merchant needs to set up an enterprise-level subscription program. Recharge's support team is always responsive and helpful so all your bases will be covered. Special thanks to our account exec Nadeem, who helped us pick the right plan that's perfect for us and made our business a lot more efficient.

Transformation Protein
United States
Almost 2 years using the app
December 21, 2021

We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.

Pet Parents® - Because They Are Family™
United States
Almost 2 years using the app
November 11, 2021

Excellent customer service. I got a one day, lightning fast response, that solved my problem and got my store back up. Shout's out to Gabriel C in customer support

The Microdose Co.
United States
Almost 2 years using the app
December 16, 2020

Thank you Denis for your help, thank to your prompt replies and to your profesionalism, we finally solved the problem !! The app is working perfectly now. Thanks a lot !

SCRUNCHIZ
France
Almost 2 years using the app
December 14, 2021

The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.

KITSCH
United States
Almost 2 years using the app
January 30, 2021

Fast response and very helpful. I wanted to figure out how to set two different prices for my subscription and one time purchase and I got that figured out.

Moon Frost Jewelry
United States
Almost 2 years using the app
July 20, 2022

Great app.
Incredible amount of customization options.
Everything is convenient and very clear.
The support team is always in touch and very active.
I recommend. If you need a similar tool - this is a good choice.

Coffee shop BOSECO
United States
Almost 2 years using the app
November 3, 2023

quick service when i faced a problem outside of my technical abilities

Saint Rocco's Treats
United States
Almost 2 years using the app
Recharge replied November 15, 2023

We're glad to hear our Support team was able to help. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Edited March 18, 2022

Quick and friendly support from the team! We got our issue resolved right away. Thank you so much for the help!

KAGED MUSCLE
United States
Almost 2 years using the app
June 30, 2023

I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered

Laundry Sauce
United States
Almost 2 years using the app
Recharge replied July 3, 2023

We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience!

- Ty | VP of Services