Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 27, 2021

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

fit-flavors
United States
About 2 years using the app
Edited May 28, 2021

May 16th:
Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th:
Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!

Wide Open Road Coffee Roasters
Australia
About 2 years using the app
March 8, 2022

Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.

Atomic Coffee Roasters
New Zealand
About 2 years using the app
June 9, 2021

Nikola in support was very helpful, and solved my issue quickly. Our customers love using the subscription service! It is an easy selling point to many of our busy customers who need orders filled regularly.

VEDGEco
United States
About 2 years using the app
August 17, 2021

I used this app to help me accurately set up and fix my shop - Julmar was extremely helpful in doing so! Very appreciative!

Cavy Club
United States
About 2 years using the app
February 10, 2022

Ein toller Kundenservice der mir schnell helfen konnte. Mit der app sind meine Kunden und ich sehr zufrieden.

PURE SOUL Naturkosmetik
Germany
About 2 years using the app
May 19, 2021

Reached out to support and they quickly made the feature available to us. Support is on the ball...

TAO Clean
United States
About 2 years using the app
July 28, 2021

Alicia was very helpful and fixed the issue with one email :-) very quick and easy to sort. Great customer service

Natusan
Netherlands
Almost 2 years using the app
June 8, 2021

The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries

Social Sparkling Wine
United States
Almost 2 years using the app
Edited July 11, 2021

I use Recharge to help me run our Subscription service on our site. Damien R was invaluable in helping me get this set up and running. THANK YOU!

Hanks Kerchiefs
United States
Almost 2 years using the app