Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

February 7, 2022

Gordon C was incredibly helpful in making sure we are set up for success. Our migration was implemented with ease thanks to Iopa and his team - very pleased with the interface and platform!

Top of the Mornin Coffee
United States
About 2 years using the app
November 29, 2021

We love Recharge for running our bakery subscription platform. We've reached out to the support team a number of times and have always received timely, helpful, and courteous replies.

BREADCLUB
United States
About 2 years using the app
April 6, 2022

There are a few Apps on the market that provide subscription options for customers that you can plug into your website. Recharge is the only one I have found that allows my customer to decide when they want their subscription to renew rather than them being forced into a date that does not work for them , which provides great customer retention for me and service to my customers.

GudFur Ltd
United Kingdom
About 2 years using the app
Edited November 5, 2021

We use Recharge for our e-commerce website. It is pretty smooth, and customers usually figure out how to make changes to their membership on their own. It is very good for subscriptions on your store.
Clay helped me with an issue I had because some code was keeping my add to cart button from showing. He was really pleasant, fast and fixed my problem. I would give him 5 stars if I could.

Adaptogen Superfoods
United States
About 2 years using the app
May 10, 2022

Recharge is a sophisticated app within Shopify that enables subscription products to be sold, managed and edited with relative ease. The customer support they offer is excellent and Juan was very helpful in assisting with my query. From a technical perspective there are some improvements that could be made, namely making importing bulk discount codes into Recharge for the client themselves.

Symprove UK
United Kingdom
About 2 years using the app
September 9, 2021

I use this app to bill subscriptions monthly and semi-annually and annually. So far-so-good. Terrell has helped me multiple times and Recharge remains an important part of our Shopify store.

Multifamily Geeks
United States
About 2 years using the app
March 4, 2021

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

All Girl Shave Club
United States
About 2 years using the app
January 6, 2022

Great customer service - Bryan Nguyen and Vincent have been super helpful and responsive; vital for our ecommerce biz!

F & F Coffee
United States
About 2 years using the app
Edited September 9, 2021

On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.

Woken
United States
About 2 years using the app
Edited May 1, 2023

I can't say enough good things about Recharge! Easy set-up, simple navigation in the admin portal, great 'help' articles. Our customers can easily manage their subscriptions (we use the Novum theme), and Recharge is always adding great new features.

But most of all, their support staff is stellar - very thorough, and they always include screenshots. Highly recommended.

Pro tip: make sure to enable cc of all customer notifications to a folder in your inbox. This has really helped us out when disputing chargebacks.

Ameo Life
United States
About 2 years using the app