Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and continuous updates that enhance functionality. The customer support team is praised for their quick, knowledgeable assistance, particularly with complex setups and integrations. Features like live chat support are also appreciated for providing immediate help, making the app a reliable choice for businesses looking to offer subscription services.
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My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!
Fast response to my issue. Support researched and helped clarify the problem. They then followed up the next day to see if it was resolved. Great customer service!
After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.
I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.
Customer service is always prompt and helpful. The product itself works in predictable ways and has been robust. You can tell that it has been built by good Engineers.
I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.
Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.
Even though we are on the FREE account we get incredible after-sales service, love the features, flexibility and capability of the application and there is pretty much nothing it can't cater for!
Jaden from Support is the best! Took care of a tedious, time-consuming task for us in no time. Highly recommend!
Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!