Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

December 14, 2020

Francis was amazing and so helpful! The customer support responses were quick and easy to understand.

BRO-mance
Canada
Almost 2 years using the app
July 14, 2021

Tigist was so prompt and helpful today with my support request. She was able to quickly solve my issue - thank you!

Meow Meow Tweet
United States
Almost 2 years using the app
February 11, 2022

Very helpful support and good functionality. Thank you for helping me get my products and collections set up!

Bucklebury
United States
Almost 2 years using the app
November 4, 2021

Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!

e.sup
Australia
Almost 2 years using the app
June 7, 2022

We've been using Recharge Subscriptions for almost two years now and super happy with the service so far. They constantly make improvements to their user interface and keep adding new and useful features which is why I feel comfortable using and sticking with Recharge over any other subscription payments app. Shout out to Gordon and Selwyn for going out of their way to make sure we are getting the best out of Recharge's offerings and for linking us up with one of their partner agencies. We're super excited for what's to come! - Team Farmbox Co.

Farmbox Co.
Australia
Almost 2 years using the app
Edited May 19, 2022

This app is easy to use, and really helps with customer retention. I like the analytics tools and the customer service is top-notch - so fast and responsive. Highly recommend Recharge for subscriptions if you run a product business.

Niyama Wellness
Canada
Almost 2 years using the app
September 28, 2023

Very nice subscription platform with great support!

Greenwitch
Denmark
Almost 2 years using the app
Recharge replied October 2, 2023

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.

- Ty Bailey | VP of Services

February 17, 2022

Have been dealing with a ton of providers customer support teams while trying to do a subscription management tool transition and Recharge's Customer Support has been light years above and beyond everyone else's in terms of giving helpful, complete answers.

IGN Store
United States
Almost 2 years using the app
June 9, 2021

Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.

ContraPest
United States
Almost 2 years using the app
July 14, 2022

I am so happy we found Recharge Subscriptions App. It's so user friendly, not only for me as the business owner, but more importantly for our customers. The subscription process is seamless and its really easy for customers to edit and change up their monthly subscriptions. Highly recommend!!

my-stait
Australia
Almost 2 years using the app