Reviews (1,781)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and continuous updates that enhance functionality. The customer support team is praised for their quick, knowledgeable assistance, particularly with complex setups and integrations. Features like live chat support are also appreciated for providing immediate help, making the app a reliable choice for businesses looking to offer subscription services.
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I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.
Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!
Dora always gets back to me super fast and handles whatever tech help I need. She has a very pleasant manner and I really can't thank her enough.
I'm happy we selected the Recharge app to use for our subscriptions. Although some things with the customer interface seemed a bit clunky at first, they are aware of those things and are continually making updates to improve the customer UX and corporate interface as well. Their customer service is very responsive and helpful. I appreciate the continual improvements and ease of use. The support articles and resources are very helpful too.
Prompt and efficient response
Thank you for your review!
- Ty Bailey | VP of Services
Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.
This app has been fantastic for our subscription program. I've also been impressed with their customer support either by chat or email. I recently had a rather big issue and the support rep, Norm, was great. He provided me step-by-step instructions and I was able to get the problem resolved.
If you want to provide a subscription in your shop, this is the best app for subscriptions on Shopify. And good customer service, too!
Hi there folks at ReCharge! I'm writing to you today because of Denis R., who is just the freakin' best. Denis answered my question (which was all I expected), but then gave me ways to investigate the issue and avoid it in the future. He went above and beyond and was so helpful. As a customer support person myself, I love having positive conversations and dang. Denis. Dude. You're so positive it's contagious. Please give Denis one of those giant cookies that's like the size of a pizza. Maybe even bigger than that? Break a world record, because Denis deserves it. As Jean Luc Picard said, "make it so."
We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.