Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

April 18, 2022

Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.

Shop Encour!™
United States
About 2 years using the app
February 6, 2023

Reliable service, excellent support.

Simple Switch
United States
About 2 years using the app
October 12, 2021

The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.

Element Body Systems
United States
About 2 years using the app
January 17, 2024

great customer service! very prompt and helpful!

Troop
United States
About 2 years using the app
Recharge replied January 22, 2024

We appreciate the shout out!

- Ty Bailey | VP of Services

November 7, 2021

I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.

Petsubscribe
Australia
About 2 years using the app
Edited May 19, 2021

Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!

Cat Person
United States
About 2 years using the app
March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Dr Sam's
United Kingdom
About 2 years using the app
September 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Worst Responders
United States
About 2 years using the app
May 27, 2022

I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.

CPAPmachines.ca
Canada
About 2 years using the app
December 13, 2021

Gordon is always available to help with any issues we may have and is always super fast at rectifying them. He also provides invaluable information on how we can improve our store. +AA

Hopsmore
United Kingdom
About 2 years using the app