Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 20, 2022

We have been using ReCharge for a few months now, switching from another subscription app. The main difference with ReCharge has been customer service, they reply to your queries fast and help in every way possible. Eventhough is not the perfect solution it works really well.

Serious Tissues
United Kingdom
About 2 years using the app
April 15, 2022

Always the best support! Juan C. and everyone I have talked to at recharge provide the best support hands down. From API help to simple things like workflow and discount codes the support team has every answer. Highly recommended after using some of the other top subscription platforms!

Mendi
United States
About 2 years using the app
January 29, 2024

The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.

Dr. David Jack
United Kingdom
Over 1 year using the app
Recharge replied February 5, 2024

We appreciate you taking the time to drop a review!

- Ty Bailey | VP of Services

November 29, 2021

We love Recharge for running our bakery subscription platform. We've reached out to the support team a number of times and have always received timely, helpful, and courteous replies.

BREADCLUB
United States
About 2 years using the app
April 6, 2022

There are a few Apps on the market that provide subscription options for customers that you can plug into your website. Recharge is the only one I have found that allows my customer to decide when they want their subscription to renew rather than them being forced into a date that does not work for them , which provides great customer retention for me and service to my customers.

GudFur Ltd
United Kingdom
About 2 years using the app
Edited November 5, 2021

We use Recharge for our e-commerce website. It is pretty smooth, and customers usually figure out how to make changes to their membership on their own. It is very good for subscriptions on your store.
Clay helped me with an issue I had because some code was keeping my add to cart button from showing. He was really pleasant, fast and fixed my problem. I would give him 5 stars if I could.

Adaptogen Superfoods
United States
About 2 years using the app
September 6, 2023

This app has a ton of functionality and their support is stellar. Strongly recommend.

Hairmax
United States
About 2 years using the app
Recharge replied September 12, 2023

We are so glad to hear that you've had a positive experience with Recharge. Thank you for the five star review and kind words.

- Ty Bailey | VP of Services

September 9, 2021

I use this app to bill subscriptions monthly and semi-annually and annually. So far-so-good. Terrell has helped me multiple times and Recharge remains an important part of our Shopify store.

Multifamily Geeks
United States
About 2 years using the app
March 4, 2021

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

All Girl Shave Club
United States
About 2 years using the app
May 12, 2021

The function of the app is great, but the clean up of it is a bit confusing. Would love for the products to sync automatically!

OLAPLEX
United States
About 2 years using the app