Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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Their customer service is excellent. Jaden was super helpful and fast :)
We made the switch to ReCharge a few years ago (away from Bold) and have been really happy. ReCharge is the obvious leader in subscription management on Shopify highlighted by the capabilities that are available to consumers and admins. The continued investment in feature development is what will keep us around until someone else in the space can prove that they've got a superior product. Only non-positive comment is that it's expensive. We believe that you get what you pay for, but we'll definitely give Shopify Subscriptions a hard look once they have a fully baked solution.
We're so glad to hear about your positive experience with Recharge! Thank you for the five star review.
- Ty Bailey | VP of Services
Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.
Really great support team who have helped us with many queries and become familiar with the App.
Shout out to Nikola in the Support Team :)
We are loving this app and their customer service has been right on the money too! It is uber convenient to use and our customers are digging it!
Tigist was a major help. We resolved an issue with our client portal that we had been grinding on for months. She resolved this within a few hours and it was an awesome experience to work with her. Extremely professional and efficient experience.
Excellent customer service from the support team, particularly Mars who dealt with an issue I had yesterday
We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.
May 16th:
Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th:
Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!
Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.