Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

October 12, 2021

The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.

Element Body Systems
United States
About 2 years using the app
November 7, 2021

I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.

Petsubscribe
Australia
About 2 years using the app
Edited May 19, 2021

Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!

Cat Person
United States
About 2 years using the app
March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Dr Sam's
United Kingdom
About 2 years using the app
September 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Worst Responders
United States
About 2 years using the app
December 13, 2021

Gordon is always available to help with any issues we may have and is always super fast at rectifying them. He also provides invaluable information on how we can improve our store. +AA

Hopsmore
United Kingdom
About 2 years using the app
May 27, 2022

I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.

CPAPmachines.ca
Canada
About 2 years using the app
Edited December 1, 2023

Their customer service is excellent. Jaden was super helpful and fast :)

Little Seed Farm
United States
About 2 years using the app
August 31, 2023

We made the switch to ReCharge a few years ago (away from Bold) and have been really happy. ReCharge is the obvious leader in subscription management on Shopify highlighted by the capabilities that are available to consumers and admins. The continued investment in feature development is what will keep us around until someone else in the space can prove that they've got a superior product. Only non-positive comment is that it's expensive. We believe that you get what you pay for, but we'll definitely give Shopify Subscriptions a hard look once they have a fully baked solution.

Rayne Nutrition
United States
About 2 years using the app
Recharge replied September 5, 2023

We're so glad to hear about your positive experience with Recharge! Thank you for the five star review.
- Ty Bailey | VP of Services

Edited September 27, 2021

Really great support team who have helped us with many queries and become familiar with the App.
Shout out to Nikola in the Support Team :)

Astral Collective
New Zealand
About 2 years using the app