Reviews (1,901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

May 29, 2024

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Vetz Petz Antinol CA
Canada
About 4 years using the app
Recharge replied June 3, 2024

Thank you for your review - and the shout out to Elijah!

- Ty Bailey | VP of Services

September 20, 2024

Fantastic support

Pip & Nut
United Kingdom
Over 5 years using the app
Recharge replied September 30, 2024

Thank you for the five stars!

- Ty Bailey | VP of Services

July 8, 2024

Kick ass service. Loved it

Nervitalize
United States
Almost 3 years using the app
Recharge replied July 15, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

June 17, 2024

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

Mium Lab
France
Over 3 years using the app
Recharge replied June 25, 2024

Thank you for the five star review - and the shout out to Juan!

- Ty Bailey | VP of Services

June 24, 2024

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Dr. Will Cole
United States
Over 1 year using the app
Recharge replied July 1, 2024

Thank you for the shout out to the Support crew - especially Kiki!

- Ty Bailey | VP of Services

May 21, 2024

We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.

Very happy to be back at Recharge!

Davids Natural Toothpaste
United States
About 4 years using the app
Recharge replied June 3, 2024

Very glad to hear about your positive experience. Appreciate the shout out to Jairus!

- Ty Bailey | VP of Services

October 16, 2024

its great

Folk Potions
United States
About 2 years using the app
Recharge replied October 21, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

August 5, 2024

App works flawlessly & customer support is top notch!

Numommi
United States
4 months using the app
Recharge replied August 12, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

July 8, 2024

Irving was so fast to respond and resolved my issue quickly!

Shop Womaness
United States
7 months using the app
Recharge replied July 15, 2024

Thank you so much for your review!

- Ty Bailey | VP of Services

May 23, 2024

We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.

In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!

Centrum Supergreens
United States
12 months using the app
Recharge replied June 3, 2024

Thank you so much for taking the time to leave your feedback!

- Ty Bailey | VP of Services