Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

October 11, 2023

Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.

Nixplay
United States
Almost 2 years using the app
Recharge replied October 16, 2023

We appreciate you taking the time to leave a shout-out to our support team and documentation. Glad to hear you've had a positive experience with us.

- Ty Bailey | VP of Services

Edited October 4, 2024

My experience with Recharge has been amazing.

Their support is super helpful and they go the extra mile to make sure I was satisfied.

I would highly recommend this app.

Kleem Organics
United States
Almost 2 years using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback & for the shoutout to our support team. We're glad that you have enjoyed your experience with Recharge and all it has to offer.
- Ty | VP of Services

Edited June 30, 2023

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge.
A good product worth the hassle of swapping services.

The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

Brown Bear Coffee
United Kingdom
Almost 2 years using the app
Edited May 11, 2021

They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.

Renzo's Vitamins
United States
Almost 2 years using the app
February 17, 2022

Great app, clean interface, and makes the process of accepting subscriptions very easy. Support is also top-notch. Had an issue regarding my shipping set up and I was promptly assisted by Erica. She was very attentive and followed up with me in order to help me get things sorted. Awesome support, I'm really impressed! Thanks and keep up the great work!

Sheltercase
United States
Almost 2 years using the app
March 25, 2022

Adriana was extremly helpful yesterday and today with answering my questions about Recharge. She completely solved my problem and her responses were very quick, along with visuals to help me see the solution. Thank Adriana. I hope if I have any questions in the future, I get your help again. Due to her help, my business is now all set up with Recharge. Jan Laxton-Real Raw Beauty

Real Raw Beauty
United States
Almost 2 years using the app
May 6, 2022

The customer support team at Recharge is top-tier!! They always respond right away and resolve any issues immediately, and always with a great attitude!

NewBeauty TestTube
United States
Almost 2 years using the app
March 12, 2021

The service was really good, they helped me solve the issue I had with no products showing on the app.

Decantify
Portugal
Almost 2 years using the app
January 11, 2024

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Om Organics
Canada
Almost 2 years using the app
Recharge replied January 16, 2024

Thank you for the review and the shout out to our Support Team!

- Ty Bailey | VP of Services

October 20, 2023

Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!

Johnny Slicks
United States
Almost 2 years using the app
Recharge replied October 23, 2023

We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus!

- Ty Bailey | VP of Services