Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

November 16, 2021

This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!

Rviita
Canada
Almost 2 years using the app
August 31, 2022

We made the switch from a popular subscription service to Recharge and it was the best move ever!! Our subscriptions have gone way up already in just a week. The support team is by far one of the best support teams I've worked with. I was able to get the migration and setup done with the help of their team and I'm not a developer, just a somewhat tech savvy person. I've had a few user-error things happen and they've helped me quickly and always respond right away. So happy we made the switch and I know my customers are too!

Hunny Prints®
United States
Almost 2 years using the app
November 4, 2021

It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,

CoFANCY
United States
Almost 2 years using the app
November 18, 2021

crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.

Bazoo
United Kingdom
Almost 2 years using the app
Edited January 12, 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

Fekkai
United States
Almost 2 years using the app
Edited January 20, 2022

I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!

Aurelia
Canada
Almost 2 years using the app
September 10, 2021

Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.

Mason Bottle
United States
Almost 2 years using the app
May 20, 2021

I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.

Karen Berrios/ Kareliz Wellness, LLC
United States
Almost 2 years using the app
August 26, 2021

Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.

Kindra
United States
Almost 2 years using the app
October 27, 2023

Their customer service was super quick to reply and so helpful. They even helped me implement code.

Pro Lash
United States
Almost 2 years using the app
Recharge replied November 15, 2023

Thank you for the review and for the shout out to our support team!

- Ty Bailey | VP of Services