Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

August 15, 2021

The assistance received from Katy was first class. She quickly identified how to help us install the app with our theme and ensured that everything was up and running in less than a couple of hours. Fantastic support. Thanks again.

Gastrostudent
United Kingdom
Over 1 year using the app
November 10, 2023

It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.

mytrime.com
Czechia
Over 1 year using the app
Recharge replied November 15, 2023

We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

August 16, 2021

Gets the job done! Support has done great in resolving my own user errors. We love being able to offer subscription products.

Gaia Smiles
Canada
Over 1 year using the app
May 28, 2021

I love this app. It's really very helpful to manage subscriptions on our Shopify store. It's easy to customize. The support team of Recharge is unbelievably good, super swift, giving very detailed answers to all questions. I vividly recommend Recharge!

Sortiraparis
France
Over 1 year using the app
April 21, 2022

My experiences both past and present have been incredibly helpful, thorough, and quick. I have just gained access to the 'chat feature' and am excited to utilize this tool.

FEND
United States
Over 1 year using the app
Edited December 1, 2021

Great working app with increasing feature repertoire. Very responsive and competent support as well! Would highly recommend.

everdrop
Germany
Over 1 year using the app
July 20, 2021

Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!

Sweet Surrender
United States
Over 1 year using the app
October 25, 2023

Awesome app and great customer service. Flexible subscription options with a lot of customizable options. Highly recommended.

Out of Regz
United States
Over 1 year using the app
Recharge replied November 15, 2023

We're glad to hear about your positive experience with Recharge! Thank you for taking the time to leave a five star review.

- Ty Bailey | VP of Services

September 25, 2023

Great customer service!

Andy Frisella
United States
Over 1 year using the app
Recharge replied October 2, 2023

We appreciate the shout-out to our Support team. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

April 26, 2022

Very prompt assistance for queries around functionality and using the workflow tool. Much appreciated Patrick!

Brighter Shaving
United Kingdom
Over 1 year using the app