Recharge Subscriptions

Well-thought App. Being able to grant discounts to customers for there subscriptions is really a nice feature. I missed it with other providers. Thanx to a great customer happiness supporter Katy D. She helped me a lot and showed me backgrounds why things happen that way. Great job!

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

We haven't had the app long so we are still testing everything, but the customer service so far has been amazing. We ran into a few issues with set up and implementation and Nigel S. was able to help us every step of the way.

It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way

This app supports my business on a day to day basis. Their customer support is excellent. Highly recommended

amazing customer service! super fast response and the app is easy to use and manage. highly recommended!

Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!

Thanks a lot to Dora. She supported me really well with my technical issue. It was solved quickly and easily and she gave me further tips.

It is user friendly and integrates seamlessly with Shopify. Great user interface. Customer support is top notch. You will get a response in less than 1/2 hour. Rachel was super helpful with my question on how to move out the capture date of a customer's monthly charge.

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.