Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

December 21, 2021

We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.

Pet Parents® - Because They Are Family™
United States
Almost 2 years using the app
November 11, 2021

Excellent customer service. I got a one day, lightning fast response, that solved my problem and got my store back up. Shout's out to Gabriel C in customer support

The Microdose Co.
United States
Almost 2 years using the app
July 24, 2023

We were looking for a platform where customers had flexibility with their subscriptions and none of the out-the-box packages we tried offered the flexibility we wanted. We have a diverse product range and customer base who have different requirements so bundle building was essential. Recharge did not disappoint and the account support we are getting is excellent.

Flight Fuel Coffee
United Kingdom
Almost 2 years using the app
Recharge replied July 31, 2023

We are so glad to hear that you've had a positive experience with Recharge! Thank you for taking the time to leave a positive review.
- Ty | VP of Services

December 16, 2020

Thank you Denis for your help, thank to your prompt replies and to your profesionalism, we finally solved the problem !! The app is working perfectly now. Thanks a lot !

SCRUNCHIZ
France
Almost 2 years using the app
December 14, 2021

The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.

KITSCH
United States
Almost 2 years using the app
January 30, 2021

Fast response and very helpful. I wanted to figure out how to set two different prices for my subscription and one time purchase and I got that figured out.

Moon Frost Jewelry
United States
Almost 2 years using the app
July 20, 2022

Great app.
Incredible amount of customization options.
Everything is convenient and very clear.
The support team is always in touch and very active.
I recommend. If you need a similar tool - this is a good choice.

Coffee shop BOSECO
United States
Almost 2 years using the app
Edited March 18, 2022

Quick and friendly support from the team! We got our issue resolved right away. Thank you so much for the help!

KAGED MUSCLE
United States
Almost 2 years using the app
June 30, 2023

I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered

Laundry Sauce
United States
Almost 2 years using the app
Recharge replied July 3, 2023

We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience!

- Ty | VP of Services

December 14, 2020

Francis was amazing and so helpful! The customer support responses were quick and easy to understand.

BRO-mance
Canada
Almost 2 years using the app