Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

October 18, 2021

I had a question about the amount of charge retry's a customer would have before their card wouldn't be charged anymore- and after those tries max out if I had to manually retry their purchased order for them. I received my answer right away from great customer service with large detail

Drink Rumble
Canada
Over 1 year using the app
Edited June 18, 2021

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.

Bedrock Bakers
United States
Over 1 year using the app
March 22, 2022

AJ was fantastic. I had struggled to find solutions to problems for over a week and he was able to resolve my issue within a half an hour.

Wednesday Supper
United States
Over 1 year using the app
January 12, 2021

Great and helpful customer service that always answers really fast! They really care about helping you.

SATURO
Austria
Over 1 year using the app
January 13, 2022

Have been using this app for the past year and a half. We just relaunched our product line and had some issues. Bryan from support was able to solve our issues within a few hours. Excellent software and staff! Would highly recommend!

Tranzlabs
United States
Over 1 year using the app
October 24, 2023

Thank you for helping Jaden! You were able to resolve our issue quickly and kept me updated each step of the way.

Sente Labs
United States
Over 1 year using the app
Recharge replied November 15, 2023

Thank you for leaving a review and for your shout out to Jaden!

- Ty Bailey | VP of Services

November 15, 2021

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Viter Energy
United States
Over 1 year using the app
November 4, 2021

Super app. I highly recommend it. Super customer support also, highly responsive! 5 out of 5 hands down.

Juventas
United Kingdom
Over 1 year using the app
December 20, 2020

Great app and Jessie M was a huge help with a recent issue I had. Really useful helping with my subscription business. thanks!

Forage Box
United States
Over 1 year using the app
April 13, 2021

ReCharge is the perfect app for subscriptions. It helps you track and rollout the subscriptions faster and smoother. Their customer support are really friendly and they will assist you as much as they can.

CozmoBoxAU
Australia
Over 1 year using the app