Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

April 5, 2021

App is simple to use and runs well. Had one issue which was my fault but support stepped in and had things back running within 24 hours. Amazing support.

SOCK OFF
New Zealand
Over 1 year using the app
January 20, 2022

The service was pretty quick and efficient. Thank you to Nevena and Milena for assisting me so kindly and willingly.

Forza10 America
United States
Over 1 year using the app
October 19, 2021

Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!

Willa's
United States
Over 1 year using the app
April 1, 2021

I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.

VIVIQ Skin Health
United States
Over 1 year using the app
Edited December 13, 2021

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

Small Beer Brew Co
United Kingdom
Over 1 year using the app
September 15, 2023

Customer service is always fast and responsive. Follow up to make sure issue has been resolved is also great.

GreenfieldBotanics
United States
Over 1 year using the app
Recharge replied September 17, 2023

Thank you for the shout-out to our customer support team! I'm glad to hear about your positive experience with Recharge.

- Ty Bailey | VP of Services

October 30, 2023

It was great!

Bariatric Eating
United States
Over 1 year using the app
Recharge replied November 15, 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

May 6, 2023

5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.

The Polish Heritage Mint
United States
Over 1 year using the app
Recharge replied May 10, 2023

Thank you so much for the shoutout to our support team and the features that give our merchants the tools they need for success.
- Ty | VP of Services

October 27, 2023

Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!

Hawthorne
United States
Over 1 year using the app
Recharge replied November 15, 2023

We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!

- Ty Bailey | VP of Services

May 14, 2021

This app works very well for monthly subscriptions! The couple of times I have reached out to customer service, they have been very helpful.

Bear Necessities Sticker Co.
United States
Over 1 year using the app