Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited November 21, 2024

Recharge has been big for us - subscriptions are 90% or more of our revenue - and the customer service is always great, I highly recommend

Kratus
United States
Over 1 year using the app
Recharge replied July 31, 2023

Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team.
- Ty | VP of Services

May 30, 2023

Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.

Weird Beverages
United States
Over 1 year using the app
Recharge replied June 7, 2023

We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions.
- Ty | VP of Services

May 20, 2022

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Vitamin Bar
United States
Over 1 year using the app
March 13, 2022

Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.

Sweet Fuzzies
Cyprus
Over 1 year using the app
July 9, 2021

I had an issue with some of my members after I had changed the product variance. I wasn't quite sure what to do and I was able to get help from support. They provided me with an easy step-by+step guide that immediately fixed my problem. Thank you!

Shop Wander Wear
United States
Over 1 year using the app
January 24, 2022

Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.

BLÆK - Specialty Instant Coffee
Germany
Over 1 year using the app
April 22, 2021

App is easy to use and their customer service is very responsive to any questions and requests I have.

Wolf Project
Switzerland
Over 1 year using the app
January 28, 2022

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Primally Pure
United States
Over 1 year using the app
February 1, 2021

I use this app for monthly subscriptions for my customers. It's a great service for both me and my customers! I had an issue with an internal app setting this past week, and needed support. I emailed my concern and got a really thorough reply from Jessie. With a little bit further explanation on my part, Jessie was able to sort my situation out completely. And, in order to make sure that I fully understood how to manage the changes moving forward, she took the time to make a narrated video of her demonstrating the fix in my account, using my specific customers as examples. Super helpful! Super quick! And extremely thorough. Thanks, Jessie!

Tough Mother
United States
Over 1 year using the app
January 10, 2024

Great customer service. Quick and easy.

Zero Acre Farms
United States
Over 1 year using the app
Recharge replied January 16, 2024

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services